NLU Meghalaya Library

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Mistreatment in the workplace : prevention and resolutions for managers and organizations / Julie B. Olson-Buchanan and Wendy R. Boswell.

By: Contributor(s): Material type: TextSeries: TMEZ - Talent Management EssentialsPublication details: Chichester, U.K. ; Malden, MA : Wiley-Blackwell, 2009.Description: 1 online resource (xvi, 204 pages) : illustrationsContent type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781444310818
  • 144431081X
  • 9781444310801
  • 1444310801
  • 128213941X
  • 9781282139411
  • 1405177136
  • 9781405177139
  • 1405177144
  • 9781405177146
Subject(s): Additional physical formats: Print version:: Mistreatment in the workplace.DDC classification:
  • 658.3/15 22
LOC classification:
  • HD7261 .O635 2009
Online resources:
Contents:
Mistreatment in the Workplace: Prevention and Resolution for Managers and Organizations; Table of Contents; Dedication; Series Editor's Preface; Preface; Chapter 1: Introduction; Chapter 2: Concluding Mistreatment; Chapter 3: Workplace Scanning for Potential, Nascent, and Existent Mistreatment Issues; Chapter 4: Preventing Mistreatment through Workplace Practices; Chapter 5: Getting Started on Designing Effective Dispute Resolution Systems; Chapter 6: Dispute Resolution System Options; Chapter 7: Contemporary Best Practices: State-of-the-Art Dispute Resolution Systems.
Chapter 8: Evaluating, Modifying, and Learning from Dispute Resolution SystemsChapter 9: Repairing or Addressing the Disputants' Relationship; Chapter 10: Mistreatment Prevention and Resolution -- The Big Picture; Notes; Further Reading and References; Author Index; Subject Index.
Summary: This book integrates findings from research and practice to identify practical, evidence-based recommendations for preventing and fully addressing systemic workplace mistreatment.; Focuses on the recursive effects of mistreatment in organizations and how individual and organizational well-being can be enhanced by carefully-designed policies and procedures.; Creates a complete picture by bringing together relevant research from fragmented fields such as organizational psychology, labour relations and labour economics.; Enables readers to identify best practices for resolving mistreatment occurr.
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Includes bibliographical references (pages 179-191) and indexes.

Mistreatment in the Workplace: Prevention and Resolution for Managers and Organizations; Table of Contents; Dedication; Series Editor's Preface; Preface; Chapter 1: Introduction; Chapter 2: Concluding Mistreatment; Chapter 3: Workplace Scanning for Potential, Nascent, and Existent Mistreatment Issues; Chapter 4: Preventing Mistreatment through Workplace Practices; Chapter 5: Getting Started on Designing Effective Dispute Resolution Systems; Chapter 6: Dispute Resolution System Options; Chapter 7: Contemporary Best Practices: State-of-the-Art Dispute Resolution Systems.

Chapter 8: Evaluating, Modifying, and Learning from Dispute Resolution SystemsChapter 9: Repairing or Addressing the Disputants' Relationship; Chapter 10: Mistreatment Prevention and Resolution -- The Big Picture; Notes; Further Reading and References; Author Index; Subject Index.

This book integrates findings from research and practice to identify practical, evidence-based recommendations for preventing and fully addressing systemic workplace mistreatment.; Focuses on the recursive effects of mistreatment in organizations and how individual and organizational well-being can be enhanced by carefully-designed policies and procedures.; Creates a complete picture by bringing together relevant research from fragmented fields such as organizational psychology, labour relations and labour economics.; Enables readers to identify best practices for resolving mistreatment occurr.

Print version record.

John Wiley and Sons Wiley Online Library: Complete oBooks

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