Mistreatment in the workplace : prevention and resolutions for managers and organizations /
Olson-Buchanan, Julie.
Mistreatment in the workplace : prevention and resolutions for managers and organizations / Julie B. Olson-Buchanan and Wendy R. Boswell. - Chichester, U.K. ; Malden, MA : Wiley-Blackwell, 2009. - 1 online resource (xvi, 204 pages) : illustrations - TMEZ - Talent Management Essentials . - TMEZ - Talent Management Essentials. .
Includes bibliographical references (pages 179-191) and indexes.
Mistreatment in the Workplace: Prevention and Resolution for Managers and Organizations; Table of Contents; Dedication; Series Editor's Preface; Preface; Chapter 1: Introduction; Chapter 2: Concluding Mistreatment; Chapter 3: Workplace Scanning for Potential, Nascent, and Existent Mistreatment Issues; Chapter 4: Preventing Mistreatment through Workplace Practices; Chapter 5: Getting Started on Designing Effective Dispute Resolution Systems; Chapter 6: Dispute Resolution System Options; Chapter 7: Contemporary Best Practices: State-of-the-Art Dispute Resolution Systems. Chapter 8: Evaluating, Modifying, and Learning from Dispute Resolution SystemsChapter 9: Repairing or Addressing the Disputants' Relationship; Chapter 10: Mistreatment Prevention and Resolution -- The Big Picture; Notes; Further Reading and References; Author Index; Subject Index.
This book integrates findings from research and practice to identify practical, evidence-based recommendations for preventing and fully addressing systemic workplace mistreatment.; Focuses on the recursive effects of mistreatment in organizations and how individual and organizational well-being can be enhanced by carefully-designed policies and procedures.; Creates a complete picture by bringing together relevant research from fragmented fields such as organizational psychology, labour relations and labour economics.; Enables readers to identify best practices for resolving mistreatment occurr.
9781444310818 144431081X 9781444310801 1444310801 128213941X 9781282139411 1405177136 9781405177139 1405177144 9781405177146
10.1002/9781444310818 doi
10.1002/9781444310818 Wiley InterScience http://www3.interscience.wiley.com
GBA8D4185 bnb
014836972 Uk
Work environment.
Industrial relations.
Dispute resolution (Law)
Relations industrielles.
R�eglement de conflits.
industrial relations.
BUSINESS & ECONOMICS--Workplace Culture.
BUSINESS & ECONOMICS--Human Resources & Personnel Management.
Dispute resolution (Law)
Industrial relations
Work environment
HD7261 / .O635 2009
658.3/15
Mistreatment in the workplace : prevention and resolutions for managers and organizations / Julie B. Olson-Buchanan and Wendy R. Boswell. - Chichester, U.K. ; Malden, MA : Wiley-Blackwell, 2009. - 1 online resource (xvi, 204 pages) : illustrations - TMEZ - Talent Management Essentials . - TMEZ - Talent Management Essentials. .
Includes bibliographical references (pages 179-191) and indexes.
Mistreatment in the Workplace: Prevention and Resolution for Managers and Organizations; Table of Contents; Dedication; Series Editor's Preface; Preface; Chapter 1: Introduction; Chapter 2: Concluding Mistreatment; Chapter 3: Workplace Scanning for Potential, Nascent, and Existent Mistreatment Issues; Chapter 4: Preventing Mistreatment through Workplace Practices; Chapter 5: Getting Started on Designing Effective Dispute Resolution Systems; Chapter 6: Dispute Resolution System Options; Chapter 7: Contemporary Best Practices: State-of-the-Art Dispute Resolution Systems. Chapter 8: Evaluating, Modifying, and Learning from Dispute Resolution SystemsChapter 9: Repairing or Addressing the Disputants' Relationship; Chapter 10: Mistreatment Prevention and Resolution -- The Big Picture; Notes; Further Reading and References; Author Index; Subject Index.
This book integrates findings from research and practice to identify practical, evidence-based recommendations for preventing and fully addressing systemic workplace mistreatment.; Focuses on the recursive effects of mistreatment in organizations and how individual and organizational well-being can be enhanced by carefully-designed policies and procedures.; Creates a complete picture by bringing together relevant research from fragmented fields such as organizational psychology, labour relations and labour economics.; Enables readers to identify best practices for resolving mistreatment occurr.
9781444310818 144431081X 9781444310801 1444310801 128213941X 9781282139411 1405177136 9781405177139 1405177144 9781405177146
10.1002/9781444310818 doi
10.1002/9781444310818 Wiley InterScience http://www3.interscience.wiley.com
GBA8D4185 bnb
014836972 Uk
Work environment.
Industrial relations.
Dispute resolution (Law)
Relations industrielles.
R�eglement de conflits.
industrial relations.
BUSINESS & ECONOMICS--Workplace Culture.
BUSINESS & ECONOMICS--Human Resources & Personnel Management.
Dispute resolution (Law)
Industrial relations
Work environment
HD7261 / .O635 2009
658.3/15