NLU Meghalaya Library

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Balanced scorecard step-by-step for government and nonprofit agencies / Paul R. Niven.

By: Material type: TextSeries: Listen AlaskaPublication details: Hoboken, N.J. : J. Wiley & Sons, �2008.Edition: 2nd edDescription: 1 online resource (xvii, 365 pages) : illustrationsContent type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
Audience:
  • General
ISBN:
  • 9781119197287
  • 1119197287
  • 9780470327982
  • 0470327987
  • 9781118045268
  • 1118045262
  • 6611381724
  • 9786611381721
  • 1281381721
  • 9781281381729
Subject(s): Genre/Form: Additional physical formats: Print version:: Balanced scorecard step-by-step for government and nonprofit agencies.DDC classification:
  • 352.3/57 22
LOC classification:
  • JF1525.T67 N58 2008eb
Other classification:
  • QQ 000
Online resources:
Contents:
Introduction to the balanced scorecard -- Adapting the balanced scorecard to fit the public and nonprofit sectors -- Before you begin -- Training and communication planning for balanced scorecard success -- Mission, values, and vision -- Strategy : the core of every balanced scorecard -- Strategy maps -- Performance measures, targets, and initiatives -- Creating alignment by cascading the balanced scorecard -- Linking resource allocation to the balanced scorecard -- Reporting results -- The City of Charlotte : a balanced scorecard success story -- Sustaining balanced scorecard success.
Summary: "The Balanced Scorecard has risen to the performance measurement challenge of the private sector and is equally well-equipped to facilitate a rapid and dramatic transition of twenty-first-century nonprofit and public organizations."--Chapter Two. The emphasis today on demonstrated organizational performance is not limited to private-sector corporations. Public and nonprofit agencies are also finding that, as financial resources decrease and demand for results increases, they too must institute performance goals along with programs and processes that consistently progress toward
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Includes bibliographical references and index.

Introduction to the balanced scorecard -- Adapting the balanced scorecard to fit the public and nonprofit sectors -- Before you begin -- Training and communication planning for balanced scorecard success -- Mission, values, and vision -- Strategy : the core of every balanced scorecard -- Strategy maps -- Performance measures, targets, and initiatives -- Creating alignment by cascading the balanced scorecard -- Linking resource allocation to the balanced scorecard -- Reporting results -- The City of Charlotte : a balanced scorecard success story -- Sustaining balanced scorecard success.

"The Balanced Scorecard has risen to the performance measurement challenge of the private sector and is equally well-equipped to facilitate a rapid and dramatic transition of twenty-first-century nonprofit and public organizations."--Chapter Two. The emphasis today on demonstrated organizational performance is not limited to private-sector corporations. Public and nonprofit agencies are also finding that, as financial resources decrease and demand for results increases, they too must institute performance goals along with programs and processes that consistently progress toward

Print version record.

Copyright � John Wiley and Sons 2008

Copyright � John Wiley & Sons 2008

English.

John Wiley and Sons Wiley Online Library: Complete oBooks

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