The Cornell School of Hotel Administration on Hospitality : (Record no. 11646)
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| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781119200901 |
| Qualifying information | (electronic bk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1119200903 |
| Qualifying information | (electronic bk.) |
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| International Standard Book Number | 9781118016206 |
| Qualifying information | (electronic bk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1118016203 |
| Qualifying information | (electronic bk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781118016251 |
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| International Standard Book Number | 1118016254 |
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| International Standard Book Number | 9781118016268 |
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| 037 ## - SOURCE OF ACQUISITION | |
| Stock number | C85D1F69-341F-45A2-B719-8F4C46F87DDC |
| Source of stock number/acquisition | OverDrive, Inc. |
| Note | http://www.overdrive.com |
| 043 ## - GEOGRAPHIC AREA CODE | |
| Geographic area code | n-us-ny |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | TX911.5 |
| Item number | .C585 2011eb |
| 070 ## - NATIONAL AGRICULTURAL LIBRARY CALL NUMBER | |
| Classification number | TX911.5 |
| Item number | .C585 2011 |
| 072 #7 - SUBJECT CATEGORY CODE | |
| Subject category code | BUS |
| Subject category code subdivision | 060000 |
| Source | bisacsh |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 647.94071 |
| Edition number | 22 |
| 049 ## - LOCAL HOLDINGS (OCLC) | |
| Holding library | MAIN |
| 245 04 - TITLE STATEMENT | |
| Title | The Cornell School of Hotel Administration on Hospitality : |
| Remainder of title | cutting edge thinking and practice / |
| Statement of responsibility, etc. | edited by Michael C. Sturman, Jack B. Corgel, Rohit Verma. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Hoboken, N.J. : |
| Name of publisher, distributor, etc. | John Wiley & Sons, |
| Date of publication, distribution, etc. | �2011. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 1 online resource (xii, 500 pages) : |
| Other physical details | illustrations |
| 336 ## - CONTENT TYPE | |
| Content type term | text |
| Content type code | txt |
| Source | rdacontent |
| 337 ## - MEDIA TYPE | |
| Media type term | computer |
| Media type code | c |
| Source | rdamedia |
| 338 ## - CARRIER TYPE | |
| Carrier type term | online resource |
| Carrier type code | cr |
| Source | rdacarrier |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references and index. |
| 505 00 - FORMATTED CONTENTS NOTE | |
| Title | Four paths to success in the hospitality industry / |
| Statement of responsibility | Michael C. Sturman, Jack B. Corgel, and Rohit Verma -- |
| Title | The essence of hospitality and service / |
| Statement of responsibility | Guiseppe Pezzotti -- |
| Title | Preparing for a successful career in the hospitality industry / |
| Statement of responsibility | Kate Walsh, Michael C. Sturman, and Bill Carroll -- |
| Title | The listening fast track / |
| Statement of responsibility | Judi Brownell -- |
| Title | Developing and managing a multinational career / |
| Statement of responsibility | Jan Katz -- |
| Title | Becoming a leader in the hospitality industry / |
| Statement of responsibility | Timothy Hinkin -- |
| Title | Understanding and predicting customer choices / |
| Statement of responsibility | Rohit Verma -- |
| Title | Guiding the guest experience / |
| Statement of responsibility | HaeEun Helen Chun -- |
| Title | Harnessing the power of your culture for outstanding service / |
| Statement of responsibility | Robert Ford and Michael C. Sturman -- |
| Title | A scientific approach to managing hospitality operations / |
| Statement of responsibility | Gary M. Thompson -- |
| Title | Motivating your staff to provide outstanding service / |
| Statement of responsibility | Michael C. Sturman and Robert Ford -- |
| Title | How to build service quality into your operation / |
| Statement of responsibility | Alex M. Susskind -- |
| Title | Demand management / |
| Statement of responsibility | Bill Carroll -- |
| Title | Revenue management for enhanced profitability: an introduction for hotel owners and asset managers / |
| Statement of responsibility | Chris Anderson and Sheryl Kimes -- |
| Title | Competing successfully with other hotels: the role of strategy / |
| Statement of responsibility | Cathy A. Enz -- |
| Title | Focus on finance: aiming for restaurant success / |
| Statement of responsibility | Alex M. Susskind and Rupert Spies -- |
| Title | Hospitality property ownership: where you fit in / |
| Statement of responsibility | Jack B. Corgel, Robert Mandelbaum, and R. Mark Woodworth -- |
| Title | Hospitality properties: how much to pay if you're buying; how much to ask if you're selling / |
| Statement of responsibility | Jack B. Corgel -- |
| Title | Gaining maximum benefit from franchise agreements, management contracts, and leases / |
| Statement of responsibility | Jan A. deRoos -- |
| Title | Developing and renovating hospitality properties / |
| Statement of responsibility | Jack B. Corgel, Jan A. deRoos, and Kevin Fitzpatrick -- |
| Title | Planning and programming a hotel / |
| Statement of responsibility | Jan. A. deRoos -- |
| Title | Measuring hotel risk and financing / |
| Statement of responsibility | Peng Liu and Daniel Quan -- |
| Title | Segmenting and targeting your market: strategies and limitations / |
| Statement of responsibility | Michael Lynn -- |
| Title | New media: connecting with guests throughout the travel experience / |
| Statement of responsibility | Lisa Klein Pearo and Bill Carroll -- |
| Title | Building and managing your brand / |
| Statement of responsibility | Robert J. Kwortnik -- |
| Title | Hotel revenue management in an economic downturn / |
| Statement of responsibility | Sheryl Kimes and Chris Anderson -- |
| Title | Addressing employee lawsuits / |
| Statement of responsibility | David Sherwyn and Paul E. Wagner -- |
| Title | Coordinating information and controlling costs / |
| Statement of responsibility | Gordon Potter -- |
| Title | Making the most of your human capital / |
| Statement of responsibility | J. Bruce Tracey and Sean A. Way -- |
| Title | You can't move all your hotels to Mexico: unions and the hospitality industry / |
| Statement of responsibility | David Sherwyn and Paul E. Wagner -- |
| Title | The integrity dividend in hospitality leadership / |
| Statement of responsibility | Tony Simons -- |
| Title | Afterword: where do you go from here? / |
| Statement of responsibility | Michael C. Sturman, Jack B. Corgel, and Rohit Verma. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | This cutting edge and comprehensive book-with contributions from the star faculty of Cornell University's School of Hotel Administration-offers the latest thinking on the best practices and strategies for hospitality management. A must for students and professionals seeking to enter or expand their reach in the hospitality industry, The Cornell School of Hotel Administration on Hospitality delivers the authoritative advice you need to: Develop and manage a multinational career and become a leader in the hospitality industry Maximize profits from franchise agreements, management contracts, an. |
| 588 0# - SOURCE OF DESCRIPTION NOTE | |
| Source of description note | Print version record. |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | John Wiley and Sons |
| Provenance (VM) [OBSOLETE] | Wiley Online Library: Complete oBooks |
| 610 20 - SUBJECT ADDED ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | Cornell University. |
| Subordinate unit | School of Hotel Administration. |
| 610 27 - SUBJECT ADDED ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | Cornell University. |
| Subordinate unit | School of Hotel Administration |
| Source of heading or term | fast |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Hospitality industry |
| General subdivision | Study and teaching |
| Geographic subdivision | New York (State) |
| -- | Ithaca. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Hotel management |
| General subdivision | Study and teaching |
| Geographic subdivision | New York (State) |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Hospitality |
| General subdivision | Study and teaching |
| Geographic subdivision | New York (State) |
| 650 #6 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Accueil (Tourisme) |
| General subdivision | �Etude et enseignement |
| Geographic subdivision | New York (�Etat) |
| -- | Ithaca. |
| 650 #6 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | H�otels |
| General subdivision | Gestion |
| Geographic subdivision | New York (�Etat) |
| General subdivision | �Etude et enseignement. |
| 650 #6 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Hospitalit�e |
| General subdivision | �Etude et enseignement |
| Geographic subdivision | New York (�Etat) |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | BUSINESS & ECONOMICS |
| General subdivision | Small Business. |
| Source of heading or term | bisacsh |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Hospitality industry |
| General subdivision | Study and teaching |
| Source of heading or term | fast |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Hospitality |
| General subdivision | Study and teaching |
| Source of heading or term | fast |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Hotel management |
| General subdivision | Study and teaching |
| Source of heading or term | fast |
| 651 #7 - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME | |
| Geographic name | New York (State) |
| Source of heading or term | fast |
| Real World Object URI | https://id.oclc.org/worldcat/entity/E39QbtfRjXPrf4BDHgVmQ8kx9c |
| 651 #7 - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME | |
| Geographic name | New York (State) |
| Geographic subdivision | Ithaca |
| Source of heading or term | fast |
| Real World Object URI | https://id.oclc.org/worldcat/entity/E39PBJgt9fJ6RhxTBXYrvCXDbd |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Sturman, Michael C. |
| Fuller form of name | (Michael Craig) |
| Real World Object URI | https://id.oclc.org/worldcat/entity/E39PCjw7q34qddGjf88wdqTGVy |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Corgel, Jack B., |
| Dates associated with a name | 1948- |
| Real World Object URI | https://id.oclc.org/worldcat/entity/E39PCjMg9qcmpGPHpFQ9Mytyv3 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Verma, Rohit. |
| 710 2# - ADDED ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | Cornell University. |
| Subordinate unit | School of Hotel Administration. |
| -- | Career Services Office. |
| 758 ## - RESOURCE IDENTIFIER | |
| Relationship information | has work: |
| Label | The Cornell School of Hotel Administration on Hospitality (Text) |
| Real World Object URI | https://id.oclc.org/worldcat/entity/E39PCFH8xqpd6Gk6y3DkCFBqw3 |
| Relationship | https://id.oclc.org/worldcat/ontology/hasWork |
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY | |
| Relationship information | Print version: |
| Title | Cornell School of Hotel Administration on Hospitality. |
| Place, publisher, and date of publication | Hoboken, N.J. : Wiley, �2011 |
| International Standard Book Number | 9780470554999 |
| Record control number | (DLC) 2010043313 |
| -- | (OCoLC)671541089 |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://onlinelibrary.wiley.com/doi/book/10.1002/9781119200901">https://onlinelibrary.wiley.com/doi/book/10.1002/9781119200901</a> |
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