000 | 03961cam a2200493Mu 4500 | ||
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001 | 9781003304050 | ||
003 | FlBoTFG | ||
005 | 20240213122827.0 | ||
006 | m o d | ||
007 | cr cnu---unuuu | ||
008 | 220903s2022 xx o ||| 0 eng d | ||
040 |
_aOCoLC-P _beng _cOCoLC-P |
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020 | _a9781000683103 | ||
020 | _a1000683109 | ||
020 |
_a9781003304050 _q(electronic bk.) |
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020 |
_a1003304052 _q(electronic bk.) |
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020 |
_a9781000683134 _q(electronic bk. : EPUB) |
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020 |
_a1000683133 _q(electronic bk. : EPUB) |
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024 | 7 |
_a10.4324/9781003304050 _2doi |
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035 | _a(OCoLC)1343248103 | ||
035 | _a(OCoLC-P)1343248103 | ||
050 | 4 | _aHD30.23 | |
072 | 7 |
_aBUS _x101000 _2bisacsh |
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072 | 7 |
_aBUS _x087000 _2bisacsh |
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072 | 7 |
_aBUS _x019000 _2bisacsh |
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072 | 7 |
_aKJMP _2bicssc |
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082 | 0 | 4 |
_a658.403 _223 |
100 | 1 |
_aSherwood, Dennis, _d1949- _eauthor. _1https://isni.org/isni/0000000082042132 |
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245 | 1 | 0 |
_aStrategic Thinking Illustrated _h[electronic resource] : _bStrategy Made Visual Using Systems Thinking. |
260 |
_aMilton : _bProductivity Press, _c2022. |
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300 | _a1 online resource (0 p.) | ||
500 | _aDescription based upon print version of record. | ||
520 | _aThis book is about the behaviour of systems. Systems are important, for we interact with them all the time, and many of the actions we take are influenced by a system - for example, the system of performance measures in an organisation influences, often very strongly, how individuals within that organisation behave. Furthermore, sometimes we are involved in the design of systems, as is any manager contributing to the definition of what those performance measures might be. That manager will want to ensure that all the proposed performance measures will drive the right' behaviours rather than (inadvertently) encouraging dysfunctional game playing', and so anticipating how the performance measurement system will work in practice is a vital part of a wise design process. Some of the systems with which we interact are local, such as your organisation's performance measurement system. Some systems, however, are distant, but nonetheless very real, such as the healthcare system, the education system, the legal system and the climate system. Systems, therefore, exist on all scales, from the local to the global. And all systems are complex, some hugely so. That's why understanding how systems behave can be very helpful. Systems are complex for two main reasons. First, the manner in which they behave over time can be very hard to anticipate - and anticipating the future sensibly is of course a key objective of management. Second, the entities' within a system can be connected together in very complex ways, so that an intervention here' can result in an effect there', perhaps a long time afterward. Sometimes this can be surprising, and so we talk of unintended consequences' - but this is of course a euphemism for because I didn't understand how this system behaves, I had not anticipated that'. Systems thinking, the subject matter of this book, is the disciplined study of systems, and causal loop diagrams - the pictures' of this picture book' - are a very insightful way to represent the connectedness of the entities from which any system is composed, so taming that system's complexity. | ||
588 | _aOCLC-licensed vendor bibliographic record. | ||
650 | 7 |
_aBUSINESS & ECONOMICS / Project Management _2bisacsh |
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650 | 7 |
_aBUSINESS & ECONOMICS / Production & Operations Management _2bisacsh |
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650 | 7 |
_aBUSINESS & ECONOMICS / Decision-Making & Problem Solving _2bisacsh |
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650 | 0 | _aDecision making. | |
650 | 0 | _aSystem theory. | |
650 | 0 | _aStrategic planning. | |
650 | 0 | _aOrganizational behavior. | |
856 | 4 | 0 |
_3Taylor & Francis _uhttps://www.taylorfrancis.com/books/9781003304050 |
856 | 4 | 2 |
_3OCLC metadata license agreement _uhttp://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf |
999 |
_c5236 _d5236 |