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001 9781003128397
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008 211007s2022 xx eo 000 0 eng d
040 _aOCoLC-P
_beng
_erda
_epn
_cOCoLC-P
020 _a9781003128397
_q(electronic bk.)
020 _a1003128394
_q(electronic bk.)
020 _a9781000547115
_q(electronic bk. : EPUB)
020 _a1000547116
_q(electronic bk. : EPUB)
020 _z9780367652135
020 _a9781000547092
_q(electronic bk. : PDF)
020 _a1000547094
_q(electronic bk. : PDF)
020 _z9780367652159
035 _a(OCoLC)1273728273
035 _a(OCoLC-P)1273728273
050 4 _aRA971
072 7 _aMED
_x043000
_2bisacsh
072 7 _aBUS
_x070170
_2bisacsh
072 7 _aV
_2bicssc
082 0 4 _a362.1068
_223
100 1 _aChowthi-Williams, Annette.
245 1 0 _aSuccessful Change Management in Health Care :
_bBeing Emotionally and Cognitively Ready.
250 _aFirst edition.
264 1 _a[Place of publication not identified] :
_bRoutledge,
_c2022.
300 _a1 online resource (248 pages).
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
505 0 _a1.Change and Health Care. 2.Complexity and Change Management. 3.A Critique of Change Management Theory and Approaches. 4.Critique of Change Management Approaches: Behavioural and Emotionally Centred Models. 5.Emotional Labour and Emotion in Change. 6.Emotional and Cognitive Readiness for Change. 7.Emotional and Cognitive Readiness for Change: New Thinking. 8.Applying the AC-W Change Management Model: Assessing Emotional and Cognitive Readiness for Change. 9.Planning and Implementing Service Development, Improvement and Innovation. 10.Conclusions
520 _aChange is frequent in healthcare, yet change management is often far from perfect. This book considers the complexity of change within large organisations, explores existing models of change, and emphasises the vital role of emotional and cognitive readiness in successful change management. Despite the plethora of organisational change management approaches used in healthcare, the success rate of change in organisations can be as low as 30%. New thinking about change management is required to improve success in service development, improvement and innovation. Arguing that emotional and cognitive readiness for change requires engagement with the people involved, and a thorough understanding of areas of friction and potential challenge, this book also delves into the neglected issue of emotion, examining emotional labour and emotion and change. It investigates how human emotion can be incorporated into change management models, alongside and intertwined with cognitive approaches, to support effective change. Using the NHS as a central case study, this book incorporates examples of actual change from a range of healthcare settings from acute to primary care, enabling readers to see how change management models can be adapted and utilised in practice. This is an essential read for students, as future change leaders, and practitioners and managers leading and managing change in healthcare.
588 _aOCLC-licensed vendor bibliographic record.
650 0 _aHealth facilities
_xAdministration.
650 0 _aHealth services administration.
650 7 _aMEDICAL / Hospital Administration & Care
_2bisacsh
700 1 _aDavis, Geraldine.
856 4 0 _3Taylor & Francis
_uhttps://www.taylorfrancis.com/books/9781003128397
856 4 2 _3OCLC metadata license agreement
_uhttp://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
999 _c4839
_d4839