000 | 00627nam a22002057a 4500 | ||
---|---|---|---|
003 | OSt | ||
005 | 20250530132309.0 | ||
008 | 250505b |||||||| |||| 00| 0 eng d | ||
020 | _a9789386873309 | ||
040 |
_bEng _cNLU |
||
082 |
_223rd Ed. _a658.812 _bJOH |
||
100 | _aJohnston, Robert. | ||
245 |
_aService Operations Management: _bImproving Service Delivery/ _cBy Robert Johnston et. al. |
||
250 | _a4th Ed. | ||
260 |
_aUttar Pradesh: _bPearson India Education Services Pvt. Ltd. _c2018. |
||
300 |
_axxii, 462p;, _c23cm. |
||
700 | _aClark, Graham. | ||
700 | _aShulver, Michael. | ||
942 |
_2ddc _cBK _e4thEd. _n0 |
||
999 |
_c14200 _d14200 |