000 00627nam a22002057a 4500
003 OSt
005 20250530132309.0
008 250505b |||||||| |||| 00| 0 eng d
020 _a9789386873309
040 _bEng
_cNLU
082 _223rd Ed.
_a658.812
_bJOH
100 _aJohnston, Robert.
245 _aService Operations Management:
_bImproving Service Delivery/
_cBy Robert Johnston et. al.
250 _a4th Ed.
260 _aUttar Pradesh:
_bPearson India Education Services Pvt. Ltd.
_c2018.
300 _axxii, 462p;,
_c23cm.
700 _aClark, Graham.
700 _aShulver, Michael.
942 _2ddc
_cBK
_e4thEd.
_n0
999 _c14200
_d14200