000 00651nam a22002057a 4500
003 OSt
005 20250521110516.0
008 250505b |||||||| |||| 00| 0 eng d
020 _a9780070435049
040 _bEng
_cNLU
082 _223rd Ed.
_a658.812
_bCUS
245 _aCustomer Relationship Mangement:
_bEmerging Concepts, Tools and Applications/
_cedited by Jagdish N Sheth et. al.
250 _a1st Ed.
260 _aChennai:
_bMcGraw Hill Education (India) Pvt. Ltd.
_c2001.
300 _axv, 544p;,
_c23cm.
700 _aEd. Sheth, Jagdish N.
700 _aEd. Parvatiyar, Atul.
700 _aEd. Shainesh, G.
942 _2ddc
_cBK
_e1st Ed.
_n0
999 _c14154
_d14154