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020 _a9781119076476
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020 _a1119076471
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020 _a9781119170426
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020 _a1119170427
_q(electronic bk.)
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_nhttp://www.overdrive.com
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082 0 4 _a658.8
_223
049 _aMAIN
100 1 _aMason, Henry,
_eauthor.
245 1 0 _aBeat accelerating customer expectations with Trend-driven innovation /
_cHenry Mason, David Mattin, Maxwell Luthy and Delia Dumitrescu ; foreword by Alexander Osterwalder.
246 3 0 _aTrend-driven innovation
264 1 _aHoboken, NJ :
_bWiley,
_c2015.
264 4 _c�2015
300 _a1 online resource
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
588 0 _aOnline resource; title from PDF title page (EBSCO, viewed October 14, 2015).
500 _aIncludes index.
504 _aIncludes bibliographical references and index.
505 0 _a1 WHY NOW Welcome to the Expectation Economy The Expectation Economy 06 Why your customers are (almost) impossible to please 2 SCAN The Overwhelm Is the Opportunity Trends 101 44 Where to start with consumer trends Watch Businesses First, Customers Second 60 The counterintuitive secret to customer centricity Trends in the Wild 86 Four trends and how we identified them Building a Trend Framework 98 Why you need one; how to build it; sharing ours 3 FOCUS What to Run With, When, and How Post-Demographic Consumerism 120 A license to focus on surprising things Evaluating Trends for Opportunity 144 Drill deeper into the opportunities offered to you by any trend The Consumer Trend Radar 172 Prioritize and visualize application of the trends you ll run with 4 GENERATE Turn Insights into Ideas The Consumer Trend Canvas 200 A simple tool for generating compelling, trend-driven innovation ideas The Consumer Trend Canvas in Action 224 Practical examples to learn from Trend-Driven Ideation Sessions 244 Run workshops that deliver winning ideas 5 EXECUTE Realize Your Ideas, or Realize They Are Useless The First Yards 264 Make those first steps count 6 CULTURE Unlock an Opportunity Machine Your Trend Department 286 Get your colleagues to see around corners Trend-Driven Ecosystems 306 Tap into and harness external networks, too.
520 8 _aTrend-Driven Innovation Beat accelerating customer expectations. Every business leader, entrepreneur, innovator, and marketer wants to know where customers are headed. The problem? The received wisdom on how to find out is wrong.
_bTrend-Driven Innovation Beat accelerating customer expectations. Every business leader, entrepreneur, innovator, and marketer wants to know where customers are headed. The problem? The received wisdom on how to find out is wrong. In this startling new book, the team at TrendWatching share a powerful, counter-intuitive truth: to discover what people want next, stop looking at customers and start looking at businesses. That means learning how to draw powerful insights from the way leading brands and disruptive startups from Apple to Uber, Chipotle to Patagonia redefine customer expectations. Sharing the secrets that have led thousands of the world's most successful brands and agencies to rely on TrendWatching for over a decade, Trend-Driven Innovation is the book that will reconfigure your view of the business world forever. You'll learn: How to spot emerging trends using three crucial building blocks, and how to recognize the expectation gaps that herald opportunity. Why most professionals focus on precisely the wrong trends and innovations, and how to avoid this. How to turn trends and insights into innovations that customers will love. Amid the endless change that defines today's business environment, opportunity is everywhere. Highly practical, and featuring real-world examples from around the world, Trend-Driven Innovation is the actionable, battle-tested manual that will enable you harness those opportunities time after time. Setting you up to build an organization that matters, products customers love, and campaigns people can't stop talking about.
590 _aJohn Wiley and Sons
_bWiley Online Library: Complete oBooks
650 0 _aHigh technology industries
_xMarketing.
650 0 _aMarketing.
650 6 _aMarketing.
650 7 _amarketing.
_2aat
650 7 _aBUSINESS & ECONOMICS
_xIndustrial Management.
_2bisacsh
650 7 _aBUSINESS & ECONOMICS
_xManagement.
_2bisacsh
650 7 _aBUSINESS & ECONOMICS
_xManagement Science.
_2bisacsh
650 7 _aBUSINESS & ECONOMICS
_xOrganizational Behavior.
_2bisacsh
650 7 _aHigh technology industries
_xMarketing
_2fast
650 7 _aMarketing
_2fast
650 7 _aCustomer relations.
_2nli
650 7 _aConsumer behavior.
_2nli
650 7 _aBusiness and Management.
_2ukslc
700 1 _aMattin, David,
_eauthor.
700 1 _aLuthy, Maxwell,
_eauthor.
700 1 _aDumitrescu, Delia,
_eauthor.
700 1 _aOsterwalder, Alexander,
_ewriter of foreword.
758 _ihas work:
_aTrend-Driven Innovation (Text)
_1https://id.oclc.org/worldcat/entity/E39PCG6m4xtTMQFT6RBH9gH4hd
_4https://id.oclc.org/worldcat/ontology/hasWork
773 0 _tOnline access: O'Reilly Media, Inc. O'Reilly Online Learning Platform: Academic edition (EZproxy Access)
776 0 8 _iPrint version:
_z9781119076315
_z1119076315
_w(OCoLC)907156632
856 4 0 _uhttps://onlinelibrary.wiley.com/doi/book/10.1002/9781119170426
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