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019 _a889314325
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035 _a(OCoLC)865074286
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082 0 0 _a650.1
_223
049 _aMAIN
100 1 _aMetcalfe, Dawn,
_d1974-
245 1 0 _aManaging the matrix :
_bthe secret to surviving and thriving in your organization /
_cDawn Metcalfe.
264 1 _aChichester, West Sussex, United Kingdom :
_bJohn Wiley and Sons, Inc.,
_c2014.
300 _a1 online resource
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
588 0 _aPrint version record and CIP data provided by publisher.
504 _aIncludes bibliographical references (pages 209-210).
505 0 0 _tIntroduction --
_g1.
_tThe Challenge is Set --
_g2.
_tLaying the Cards on the Table --
_g3.
_tPreparing for Change --
_g4.
_tWorking on Objectives --
_g5.
_tHow Quickly We Forget --
_g6.
_tThe Matrix--the Good, the Bad and the Ugly --
_g7.
_tWhat do the Successes in the Matrix do? --
_g8.
_tDefining EI --
_g9.
_tA Short and (Emotionally) Intelligent Review --
_g10.
_tWorking Out How EI Can Help --
_g11.
_tWhy IQ isn't Enough --
_g12.
_tLearning EI --
_g13.
_tFake It Until You Make It --
_g14.
_tHow Managers Can Help Improve EI --
_g15.
_tUnderstanding the Importance of Culture and Strong Leadership in the Matrix --
_tEpilogue --
_tAcknowledgements --
_tAbout the Author --
_tUseful Resources.
520 _aA comprehensive guide to excelling in a complex matrix organization. Debra was not in a good mood as she entered Johann's office for their third meeting. One of her colleagues had just been promoted and, although the guy who got it was good, she didn't think he was any better than her. Well, except at one thing, he was always playing politics - sucking up to the more senior guys and volunteering to be on any committee going. Debra knew the type - went to the same school, belonged to the same club - she didn't have a hope against the kind of connections he had so she might as well give up. It seemed doing a good job just wasn't enough around here. Debra and Johann work in an environment with multiple and complex reporting lines--in other words, a matrix. There's room to "slip between the cracks"--If a person wants to take advantage of confusion over who is managing performance; or if they can't make the necessary transition to self-management. Communication can be difficult even when there is an apparently shared language. Read how Johann and Debra work together to identify the skills needed to succeed in a matrix, and how using Emotional Intelligence (EI) can develop specific behaviours you can incorporate in your daily job. The result will help reduce stress and increase your chances of success. Dawn Metcalfe, Managing Director of PDS, based in Dubai, uses her experience as a coach and trainer to give us a behind the curtain look at how mentoring can help an individual develop the skills they need to survive and thrive in today's complex work environments.--
_cPublisher description
590 _aJohn Wiley and Sons
_bWiley Online Library: Complete oBooks
650 0 _aMatrix organization.
650 0 _aEmployees
_xMentoring of.
650 0 _aPerformance.
650 0 _aPersonnel management.
650 0 _aPerformance technology.
650 6 _aOrganisation matricielle.
650 6 _aRendement au travail.
650 6 _aPersonnel
_xDirection.
650 7 _aBUSINESS & ECONOMICS
_xManagement.
_2bisacsh
650 7 _aBUSINESS & ECONOMICS
_xReference.
_2bisacsh
650 7 _aBUSINESS & ECONOMICS
_xSkills.
_2bisacsh
650 7 _aPerformance technology
_2fast
650 7 _aMatrix organization
_2fast
650 7 _aPerformance
_2fast
650 7 _aPersonnel management
_2fast
758 _ihas work:
_aManaging the matrix (Text)
_1https://id.oclc.org/worldcat/entity/E39PCGhtFmMp9rHhFW76vTwwG3
_4https://id.oclc.org/worldcat/ontology/hasWork
776 0 8 _iPrint version:
_aMetcalfe, Dawn, 1974-
_tManaging the matrix.
_dChichester, West Sussex, United Kingdom : John Wiley and Sons, Inc., 2014
_z9781118765371
_w(DLC) 2013047058
856 4 0 _uhttps://onlinelibrary.wiley.com/doi/book/10.1002/9781118765364
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