000 06909cam a2200925 i 4500
001 ocn863157512
003 OCoLC
005 20240523125536.0
006 m o d
007 cr cnu---unuuu
008 131118s2012 dcua o 000 0 eng d
040 _aN$T
_beng
_erda
_epn
_cN$T
_dCNARC
_dOCLCO
_dOCLCF
_dTEFOD
_dDG1
_dUKDOC
_dMMI
_dE7B
_dCEF
_dOCLCQ
_dTEFOD
_dCOO
_dDEBBG
_dCOCUF
_dDG1
_dCNNOR
_dDEBSZ
_dUAB
_dMOR
_dLIP
_dOCLCQ
_dD6H
_dOCLCQ
_dSTF
_dVT2
_dOCLCQ
_dG3B
_dTKN
_dU3W
_dOCLCQ
_dRDF
_dEYM
_dOCLCQ
_dOCLCO
_dUKAHL
_dOCLCQ
_dOCLCO
_dOCLCL
019 _a779095232
_a805729766
_a869801163
_a961570434
_a961630733
_a992868584
_a1058640386
020 _a9781118891261
_q(electronic bk.)
020 _a1118891260
_q(electronic bk.)
020 _a9781118834169
_q(electronic bk.)
020 _a111883416X
_q(electronic bk.)
020 _a9781118834107
_q(electronic bk.)
020 _a1118834100
_q(electronic bk.)
020 _z9780880343367
020 _z0880343362
029 1 _aAU@
_b000053278192
029 1 _aAU@
_b000054974307
029 1 _aCHNEW
_b000942534
029 1 _aCHVBK
_b480228248
029 1 _aDEBBG
_bBV043396347
029 1 _aDEBSZ
_b485043513
029 1 _aGBVCP
_b790211440
029 1 _aNZ1
_b16091792
035 _a(OCoLC)863157512
_z(OCoLC)779095232
_z(OCoLC)805729766
_z(OCoLC)869801163
_z(OCoLC)961570434
_z(OCoLC)961630733
_z(OCoLC)992868584
_z(OCoLC)1058640386
037 _aEE38247F-F40D-47AB-BCFA-6692F66587F3
_bOverDrive, Inc.
_nhttp://www.overdrive.com
050 4 _aHD30.28
_b.N931 2012eb
072 7 _aBUS
_x082000
_2bisacsh
072 7 _aBUS
_x041000
_2bisacsh
072 7 _aBUS
_x042000
_2bisacsh
072 7 _aBUS
_x085000
_2bisacsh
072 7 _a783
_2bisacsh
072 7 _aBUS074000
_2bisacsh
082 0 4 _a658.4092
_222
049 _aMAIN
100 1 _aNour, David,
_d1968-
245 1 0 _aReturn on impact :
_bleadership strategies for the age of connected relationships /
_cDavid Nour.
264 1 _aWashington, D.C. :
_bASAE :
_bThe Center for Association Leadership,
_c[2012]
264 4 _c�2012
300 _a1 online resource (xiii, 240 pages) :
_billustrations
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
588 0 _aPrint version record.
520 _aStrategies for setting your association apart in today's socially enabled worldReturn on Impact hands leaders the tools that associations and other membership organizations can wield in order to harness the opportunities of the socially enabled world and ensure their growth in the coming times.
505 0 _aReturn on Impact: Leadership Strategies For The Age of Connected Relationships; Copyright; Contents; Integrated QR Codes; QR Codes; Welcome to the Age of Empowered Customers!; "There are no shortcuts!"; Chapter 1: Do You Still Matter?; Storytelling as a Core Competency; They're Happy Because They're Eating Lard; Meet Sermo; The Rest of the Story ... ; What Got You Here Won't Get You There: Social's Impact on Growth, Jobs, and Prosperity; Can You Find Me Now? The Value of Search; Evolution of Value-Add Versus Value-Seek; There Is an App for That ...
505 8 _aMember/Customer-Centric Expectations: 1 to Everything7 Measures of Success, The Decision to Join, and Race for Relevance; Chapter 2: Develop a Robust Social Strategy, an Imperative First Step; The Best Possible Choices; Changing the Organization's Purpose; Painful Examples of What Not to Do; When the Strategy Is Wrong, Broken, or Weak; Why Social Should Influence Your Strategy; Listen to What They Do; The Missing Link in Porter's Five Forces; The Evolution of Engagement; From Monologue to Dialogue to Community; Uncovering What's Holding You Back; Think Differently About Social with IMPACT
505 8 _aChapter 3: Embrace World-Class EngagementGetting Beyond Serving Us Versus Them; We Evaluate Logically and Buy Emotionally; The Ripple Effect of Buyer Behavior; Demographics Versus Psychographics; Meet Your New Buyer Types; Evolving to a Social Organization; Chapter 4: Build a Different Kind of Organization; Does Your Board Have What It Takes?; Making Decisions Differently; Social Is the Engine for Growth; Leadership Competencies and Growth Fueled by Social; 1. Distributed Accountability; 2. Governance Council; 3. Co-Opetition; 4. Heightened Insights and 5. Intense Social Analytics
505 8 _aChapter 5: ""iTunify"" Your CapabilitiesModularize Based on Their Needs; On Air; Anticipate Member Evolutions; Thinking Beyond Membership Dues; Top of the Box Split with a Corner Strike; "iTunification" of Membership Models; Digital Migration of Human Knowledge; Three Initials After My Name for My Benefit or Yours?; Mobile Capabilities-Separating the Biz from the Buzz; Schema Disruption in Advocacy Marketing; Chapter 6: Attract and Develop Unparalleled Social Talent; From Best Practices to Best Practitioners; Beyond Mediocrity to Meritocracy; Time to get a CLOU
505 8 _aCollective Intelligence, Social Creativity, and Problem SolvingMisperceptions of Social Collaboration; Let's Convo; The Impact of Initiative, Intrapreneurship, and Pride; Meet Me with a Better Question in the LOFT; A Different Kind of Race for Relevance; Rewarding Social Behaviors; Chapter 7: Socially Enable Your Execution; Don't Lose Your Compass; High Adoption Leads to Organizational Anticipation; Getting to the Future State; Step 1-Enable open thinking in social applications; Step 2-Recruit unwavering champions; Step 3-Engage new users with hands-on activities
590 _aJohn Wiley and Sons
_bWiley Online Library: Complete oBooks
650 0 _aLeadership.
650 0 _aSocial networks
_xEconomic aspects.
650 0 _aStrategic planning.
650 6 _aLeadership.
650 6 _aR�eseaux sociaux
_xAspect �economique.
650 6 _aPlanification strat�egique.
650 7 _aBUSINESS & ECONOMICS
_xIndustrial Management.
_2bisacsh
650 7 _aBUSINESS & ECONOMICS
_xManagement.
_2bisacsh
650 7 _aBUSINESS & ECONOMICS
_xManagement Science.
_2bisacsh
650 7 _aBUSINESS & ECONOMICS
_xOrganizational Behavior.
_2bisacsh
650 7 _aBetriebswirtschaft.
_2bisacsh
650 7 _aNonprofit Organizations & Charities.
_2bisacsh
650 7 _aLeadership
_2fast
650 7 _aSocial networks
_xEconomic aspects
_2fast
650 7 _aStrategic planning
_2fast
758 _ihas work:
_aReturn on impact (Text)
_1https://id.oclc.org/worldcat/entity/E39PCGbY9vpKVXw8CPk3PTxdgq
_4https://id.oclc.org/worldcat/ontology/hasWork
776 0 8 _iPrint version:
_aNour, David, 1968-
_tReturn on impact
_z9780880343367
_w(OCoLC)816427413
856 4 0 _uhttps://onlinelibrary.wiley.com/doi/book/10.1002/9781118891261
938 _aAskews and Holts Library Services
_bASKH
_nAH25960909
938 _a123Library
_b123L
_n111463
938 _aebrary
_bEBRY
_nebr10804654
938 _aEBSCOhost
_bEBSC
_n662718
994 _a92
_bINLUM
999 _c12034
_d12034