000 09522cam a2201213 i 4500
001 ocn843124270
003 OCoLC
005 20240523125536.0
006 m o d
007 cr |||||||||||
008 130513s2013 enk ob 001 0 eng
010 _a 2013019410
040 _aDLC
_beng
_erda
_epn
_cDLC
_dYDX
_dN$T
_dTEFOD
_dYDXCP
_dOCLCF
_dE7B
_dUMI
_dNLE
_dAU@
_dEBLCP
_dRECBK
_dDEBSZ
_dCGU
_dB24X7
_dTEFOD
_dUIU
_dCOO
_dS3O
_dKSU
_dDG1
_dMOR
_dZ5A
_dPIFPO
_dZCU
_dMERUC
_dOCLCQ
_dU3W
_dCOCUF
_dOCLCQ
_dUUM
_dSTF
_dWRM
_dNRAMU
_dICG
_dINT
_dVT2
_dOCLCQ
_dWYU
_dOCLCQ
_dG3B
_dYOU
_dTKN
_dOCLCQ
_dUAB
_dDKC
_dOCLCQ
_dUKAHL
_dOCLCQ
_dC6I
_dRDF
_dUHL
_dOCLCQ
_dBOL
_dLDP
_dBRF
_dUKUAL
_dOCLCO
_dELBRO
_dOCLCQ
_dOCLCO
_dOCLCQ
_dOCLCO
_dOCLCL
019 _a851315949
_a854944032
_a859207767
_a889240282
_a959901078
_a959901900
_a959911067
_a1113141130
_a1114349696
_a1148076022
_a1156945496
_a1179561518
_a1193549923
_a1204695866
020 _a9781118698884
_q(ePub)
020 _a1118698886
_q(ePub)
020 _a9781118698822
_q(Adobe PDF)
020 _a1118698827
_q(Adobe PDF)
020 _a9781118698839
_q(MobiPocket)
020 _a1118698835
_q(MobiPocket)
020 _a9781119207979
020 _a1119207975
020 _z9781118656662
_q(hardback)
020 _z1118656660
024 8 _aebc1211890
029 1 _aAU@
_b000051026297
029 1 _aAU@
_b000052913522
029 1 _aAU@
_b000053295650
029 1 _aAU@
_b000058390385
029 1 _aAU@
_b000066179279
029 1 _aCHNEW
_b000941843
029 1 _aCHVBK
_b480221219
029 1 _aDEBBG
_bBV042744174
029 1 _aDEBBG
_bBV044050284
029 1 _aDEBSZ
_b397560435
029 1 _aDEBSZ
_b485037475
029 1 _aGBVCP
_b1002760208
029 1 _aNZ1
_b15493092
029 1 _aNZ1
_b15697382
029 1 _aAU@
_b000066754942
029 1 _aAU@
_b000073150107
035 _a(OCoLC)843124270
_z(OCoLC)851315949
_z(OCoLC)854944032
_z(OCoLC)859207767
_z(OCoLC)889240282
_z(OCoLC)959901078
_z(OCoLC)959901900
_z(OCoLC)959911067
_z(OCoLC)1113141130
_z(OCoLC)1114349696
_z(OCoLC)1148076022
_z(OCoLC)1156945496
_z(OCoLC)1179561518
_z(OCoLC)1193549923
_z(OCoLC)1204695866
037 _aCL0500000304
_bSafari Books Online
037 _a7BCAEFD0-0789-4EFF-ACB0-26916EF29A30
_bOverDrive, Inc.
_nhttp://www.overdrive.com
042 _apcc
050 0 0 _aHF5429
072 7 _aBUS
_x057000
_2bisacsh
072 7 _aKJS.
_2bicssc
072 7 _aBUS.
_2ukslc
072 7 _aKJS.
_2thema
082 0 0 _a658.8/7
_223
084 _aBUS058000
_2bisacsh
049 _aMAIN
100 1 _aNiemeier, Stefan,
_d1973-
245 1 0 _aReshaping retail :
_bwhy technology is transforming the industry and how to win in the new consumer driven world /
_cStefan Niemeier, Andrea Zocchi, and Marco Catena.
264 1 _aChichester, West Sussex :
_bJohn Wiley & Sons,
_c[2013]
300 _a1 online resource
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
340 _gpolychrome.
_2rdacc
_0http://rdaregistry.info/termList/RDAColourContent/1003
347 _atext file
_2rdaft
_0http://rdaregistry.info/termList/fileType/1002
500 _aIncludes index.
520 _a"The modern retail system has worked to dazzling effect. From the 19th century, store owners emerged from small beginnings to set in train an industry that has seen some operators become nationally, even globally, dominant. Along the way, they turned retailing into an art, and then a science. Now retailers in emerging markets appear to be repeating the story all over again, except on a scale and at a speed beyond anything we have seen before. Given all of this, it can be hard for those who work in retailing to accept that the industry as we know it is living on borrowed time, on the brink of transformation. There is now an urgency with which conventional store-based retailers must now act and the extent of the challenges this change represents in strategic, organizational, and above all, technological terms. Reshaping Retail sets out the driving causes, current trends and consequences of a transformation in retail triggered by technology. The changes go far beyond making items available for sale on the internet. Starting by briefly setting the historical and business system contexts for retail and describe the role that technology has played in the creation of modern retail it then explains the underlying technological drivers behind the current revolution - radical changes in the capacity of both hardware and software, mobile telecommunications changes and the advances of the Internet. Ultimately, success will hinge on more than competence; it will come down to a way of thinking. Customer-centricity will need to be valued not just by the store owner, as in the past, but also by all employees in the organization. It will need to become embedded in their daily tasks. The same applies to technology, which must be at the center of the organization and recognized as such by everyone. With a combination of extensive desk and field research, interviews with leading retailers and technologists, together with the real world experience of practitioners in this area, Reshaping Retail will inspire and help store retailers to make the necessary transformation now to win in the new consumer driven world. ForewordIntroduction1 A Brief History Of Retailing2 Technology: The Crucial Retail Enabler3 Game-Changing Technologies4 Consumer Empowerment5 Toward A New Retailing Paradigm6 The Future Of Retail7 A Call To Action"--
_cProvided by publisher.
520 _a"The book's purpose is to make sense of how the new technologies impact retail and retailers near- to midterm"--
_cProvided by publisher.
588 0 _aPrint version record and CIP data provided by publisher.
504 _aIncludes bibliographical references and index.
505 0 _aCover; Title page; Copyright page; Contents; Foreword; Introduction; Chapter 1: A Brief History of Retailing; The mercantile era; The modern era; The digital era; Chapter 2: Technology: The Crucial Retail Enabler; How retailers add value; Preselection; Demand aggregation; Sales advice; Physical movement of stock; Connecting the chain; Telecommunications; Electronic point-of-sale systems; Electronic data interchange; Knowing what you know; Data storage and retrieval; Digital analysis; A succession of evolutions; Chapter 3: Game-Changing Technologies; Revolution; Computing; Networking; Storage.
505 8 _aThe next era of technology changeMobility; Measurability; Agility; What it means for consumers; Chapter 4: Consumer Empowerment; The consumer decision journey; Customer empowerment tools; Mobile purchase and payment; Connections to social media; Retailers' response to consumers' changing behavior; Transparency; Convenience; Social media; Chapter 5: Toward A New Retailing Paradigm; The changing role of the physical store; Instant gratification; Experience products and brands; Convenience; Entertainment and social interaction; Find a solution; Buy it more cheaply; New contenders; Manufacturers.
505 8 _aLogistics providersMagazines; Consumers; The power of information productivity; Progressive retailers show the way ahead; Chapter 6: The Future of Retail; Stand-alone archetypes; Lowest cost; Convenience-location; Convenience-preselection; Platform operator; Building on the stand-alone models; Experience; Exclusivity; Ecosystem; Chapter 7: A Call to Action; Leapfrogging; The way forward; Shift the mental model; Set a new aspiration for the business; Adapt the organization; Making it happen; The transformation challenge; Transformation principles; Acknowledgments; About the Authors; Index.
590 _aJohn Wiley and Sons
_bWiley Online Library: Complete oBooks
650 0 _aRetail trade
_xTechnological innovations.
650 0 _aRetail trade
_xCustomer services.
650 0 _aElectronic commerce.
650 6 _aCommerce de d�etail
_xInnovations.
650 6 _aCommerce de d�etail
_xService �a la client�ele.
650 6 _aCommerce �electronique.
650 7 _aBUSINESS & ECONOMICS
_xSales & Selling.
_2bisacsh
650 7 _aElectronic commerce
_2fast
650 7 _aRetail trade
_xCustomer services
_2fast
650 7 _aRetail trade
_xTechnological innovations
_2fast
650 7 _aDetaljhandel.
_2sao
650 7 _aKundn�ojdhet.
_2sao
650 7 _aElektronisk handel.
_2sao
650 7 _aSales & marketing.
_2thema
650 7 _aBusiness and Management.
_2ukslc
700 1 _aZocchi, Andrea.
700 1 _aCatena, Marco,
_d1977-
758 _ihas work:
_aReshaping retail (Text)
_1https://id.oclc.org/worldcat/entity/E39PCH4JWJmqgXGh4PbG98hp8y
_4https://id.oclc.org/worldcat/ontology/hasWork
776 0 8 _iPrint version:
_aNiemeier, Stefan, 1973-
_tReshaping retail.
_dChichester, West Sussex : John Wiley & Sons, [2013]
_z9781118656662
_w(DLC) 2013017804
856 4 0 _uhttps://onlinelibrary.wiley.com/doi/book/10.1002/9781119207979
938 _aeLibro
_bELBO
_nELB179284
938 _aAskews and Holts Library Services
_bASKH
_nAH25496893
938 _aAskews and Holts Library Services
_bASKH
_nAH25496889
938 _aBooks 24x7
_bB247
_nbkb00056368
938 _aEBL - Ebook Library
_bEBLB
_nEBL1211890
938 _aebrary
_bEBRY
_nebr10719148
938 _aEBSCOhost
_bEBSC
_n594899
938 _aRecorded Books, LLC
_bRECE
_nrbeEB00067111
938 _aYBP Library Services
_bYANK
_n10816829
938 _aYBP Library Services
_bYANK
_n10791352
938 _aYBP Library Services
_bYANK
_n12804554
994 _a92
_bINLUM
999 _c11944
_d11944