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020 _a1118222407
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037 _aCL0500000166
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037 _a467839BF-2A54-4A09-BDE6-FFFC7C3786CF
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043 _an-us---
050 4 _aHG181
_b.E38 2012
082 0 4 _a332.1068/8
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084 _aBUS050020
_2bisacsh
049 _aMAIN
100 1 _aEhrlich, Evelyn,
_d1950-
_1https://id.oclc.org/worldcat/entity/E39PCjFP8d7RtWxTxrFdcjqD9C
245 1 4 _aThe financial services marketing handbook :
_btactics and techniques that produce results /
_cEvelyn Ehrlich and Duke Fanelli.
250 _a2nd ed.
260 _aHoboken, N.J. :
_bBloomberg Press,
_c�2012.
300 _a1 online resource
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
340 _gpolychrome.
_2rdacc
_0http://rdaregistry.info/termList/RDAColourContent/1003
347 _atext file
_2rdaft
_0http://rdaregistry.info/termList/fileType/1002
490 1 _aBloomberg financial series
588 0 _aPrint version record.
500 _aSeries data from the jacket.
504 _aIncludes bibliographical references and index.
520 _a"The financial industry is under intense pressure to improve profits, retain high-value clients, and maintain brand equity--without straining budgets. The Financial Services Marketing Handbook, Second Edition gives sales and marketing professionals the information they need to stretch more value from each marketing dollar. The Second Edition includes updated case studies and charts. This new edition looks at important topics in the industry such as: Real time monitoring of conversations (e.g., Twitter and Facebook) and the impact on branding and positioning; New info on landing pages, e-mail success factors; Behavioral economics to psychology of money and budgeting"--
_cProvided by publisher
505 0 _aThe Financial Services Marketing Handbook: Tactics and Techniques That Produce Results; Contents; Preface; Acknowledgments; Introduction: The Unique Challenges of Marketing Financial Services; Products or Services?; Psychology of Money; Third-Party Relationships; How End Users Select a Financial Services Provider; Legal and Regulatory Constraints; Section One: Strategic Market Planning; Chapter 1: Segmentation; The End of Undifferentiated Markets; Methods of Segmentation; Finding Your Target Segments; Chapter 2: Positioning and Branding; Positioning Strategy and Differentiation
505 8 _aCreating a Distinctive Brand IdentityChapter 3: The Market Plan; Researching Your Plan; The Elements of the Plan; Section Two: Marketing Tactics; Chapter 4: Advertising; Media Selection; The Role of Your Ad Agency; Creating Effective Creative; Measuring Advertising Effectiveness; Chapter 5: Public Relations; Third-Party Endorsement; The Tools of Public Relations; Media Relations; Public Relations for Every Budget; Measurement; Chapter 6: Sponsorship and Event Marketing; What Is the Value of Sponsorships?; Cause Marketing; Activating a Sponsorship Program
505 8 _aMeasuring the Effectiveness of SponsorshipChapter 7: Interactive Marketing; Techniques and Goals of Direct Methods; E-mail Marketing Considerations; Improving Response Rates; Mobile Marketing; Chapter 8: Social Media Marketing; Social Media Concerns; Effective Social Media Engagement; Social Networks as Marketing Channels; Chapter 9: Personal Selling; Traditional Relationships between Sales and Marketing; Bottom-Up Marketing; Changes in the Sales Distribution Model; Marketing Support Across the Sales Cycle; Chapter 10: Trade Shows and Seminars; Trade Shows; Seminars
505 8 _aChapter 11: Relationship MarketingWhy Customer Retention Matters; Methods of Relationship Building; Loyalty Programs; Conclusion; Appendix: Applying Marketing Principles to Sales Practice; Building Your Plan; Practice Examples; About the Authors; Index
590 _aJohn Wiley and Sons
_bWiley Online Library: Complete oBooks
650 0 _aFinancial services industry
_zUnited States
_xMarketing.
650 0 _aFinancial planners
_xMarketing.
650 0 _aCustomer relations.
650 0 _aFinancial services industry
_xComputer network resources.
650 6 _aPlanification financi�ere personnelle
_xMarketing.
650 7 _aCustomer relations
_2fast
650 7 _aFinancial planners
_xMarketing
_2fast
650 7 _aFinancial services industry
_xComputer network resources
_2fast
650 7 _aFinancial services industry
_xMarketing
_2fast
651 7 _aUnited States
_2fast
_1https://id.oclc.org/worldcat/entity/E39PBJtxgQXMWqmjMjjwXRHgrq
655 7 _adissertations.
_2aat
655 7 _aAcademic theses
_2fast
655 7 _aAcademic theses.
_2lcgft
655 7 _aTh�eses et �ecrits acad�emiques.
_2rvmgf
700 1 _aFanelli, Duke,
_d1954-
_1https://id.oclc.org/worldcat/entity/E39PCjCChgRv4fkT8Y3YkxhMbm
776 0 8 _iPrint version:
_z9781118065716
_z1118065719
_w(DLC) 2011041422
830 0 _aBloomberg financial series.
856 4 0 _uhttps://onlinelibrary.wiley.com/doi/book/10.1002/9781118531716
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