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072 7 _aBUS
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082 0 4 _a658/.048
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084 _aBUS074000
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049 _aMAIN
100 1 _aPenna, Robert Mark.
245 1 4 _aThe nonprofit outcomes toolbox :
_ba complete guide to program effectiveness, performance measurement, and results /
_cRobert M. Penna ; foreword by Ken Berger.
260 _aHoboken, N.J. :
_bJohn Wiley & Sons,
_c�2011.
300 _a1 online resource (xxi, 356 pages) :
_billustrations
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
490 1 _aWiley nonprofit authority ;
_v1
504 _aIncludes bibliographical references and index.
505 0 _apt. 1. The basics -- pt. 2. Working with outcomes -- pt. 3. Advanced tools -- pt. 4. Other tools and perspectives.
505 0 _aApproaching outcomes -- The language of outcomes -- The shape of outcomes -- Finding your outcomes -- Planning with outcomes -- The capacity for outcomes -- Tracking with outcomes -- Communicating with outcomes -- Communicating our outcomes -- The power of six sigma -- Keeping it all in balance -- Budgeting with outcomes -- Outcomes in administration -- A different view of nonprofits -- Thinking about value -- Building value in -- A few final tools ...
520 _a"An invaluable guide to the outcome-based tools needed to help nonprofit organizations increase their effectiveness The Nonprofit Outcomes Toolbox identifies stages in the use of outcomes and shows you how to use specific facets of existing outcome models to improve performance and achieve meaningful results. Going beyond the familiar limits of the sector, this volume also illustrates how tools and approaches long in use in the corporate sector can be of great analytical and practical use to nonprofit, philanthropic, and governmental organizations. An outstanding resource for organizational and program leaders interested in improving performance, there is nothing else like this work currently available. Shows how to identify and set meaningful, sustainable outcomes. Illustrates how to track and manage with outcomes. Offers guidance in assessing capacity, and using outcome-based communications. Features a companion Web site with the tools found in this book. Providing the tools and explanations needed to achieve program success, this book is a complete resource for the nonprofit, governmental, or philanthropic professional striving for greater effectiveness in programs or organizations"--
_cProvided by publisher.
588 0 _aPrint version record.
546 _aEnglish.
590 _aJohn Wiley and Sons
_bWiley Online Library: Complete oBooks
650 0 _aNonprofit organizations
_xManagement
_xEvaluation.
650 0 _aSocial service
_xEvaluation.
650 6 _aAssociations sans but lucratif
_xGestion
_x�Evaluation.
650 6 _aService social
_x�Evaluation.
650 7 _aBUSINESS & ECONOMICS
_xNonprofit Organizations & Charities.
_2bisacsh
650 7 _aNonprofit organizations
_xManagement
_xEvaluation
_2fast
650 7 _aSocial service
_xEvaluation
_2fast
710 2 _aRensselaerville Institute.
710 2 _aCharity Navigator (Firm)
758 _ihas work:
_aThe nonprofit outcomes toolbox (Text)
_1https://id.oclc.org/worldcat/entity/E39PCFvBrt6Tjmr376fmhdQ7Dy
_4https://id.oclc.org/worldcat/ontology/hasWork
776 0 8 _iPrint version:
_aPenna, Robert Mark.
_tNonprofit outcomes toolbox.
_dHoboken, N.J. : John Wiley & Sons, �2011
_z9781118004500
_w(DLC) 2010053524
_w(OCoLC)676726358
830 0 _aWiley nonprofit authority series.
856 4 0 _uhttps://onlinelibrary.wiley.com/doi/book/10.1002/9781118386835
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