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082 0 4 _a658.8/72
_222
049 _aMAIN
100 1 _aBrennan, Bernie.
245 1 0 _aBranded! :
_bhow retailers engage consumers with social media and mobility /
_cBernie Brennan, Lori Schafer.
260 _aHoboken, N.J. :
_bWiley,
_c�2010.
300 _a1 online resource (xx, 264 pages) :
_billustrations
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
490 1 _aWiley and SAS business series
520 _a"How retailers can create an effective strategy for using social media and mobility Written in a blog format to help retailers experience interactive dialog in this rapidly growing communication vehicle, this book will create awareness of social networking and mobile technologies and the significant impact these channels are already having on retailers. Provides specific examples of social media and mobility business applications Explains why companies need to act now Describes the analytical tools necessary to make informed decisions on the data Demonstrates how to use social media to leverage brand equity across the entire business Presents a process for building a comprehensive strategy and action plan Explaining why retailers must become part of revolutionary social media tools, this book shows how to use the data gathered and how to create a strategy to implement a social media plan."--Provided by publisher.
504 _aIncludes bibliographical references and index.
505 0 _aIntroduction : bringing your store to your customers -- Social media -- Mobility -- Starbucks : it's the experience! -- Zappos : "Your culture is your brand" -- Wet Seal : iRunway steals the teen fashion scene -- Macy's : shooting for the stars! -- 1-800-Flowers.com : "Build a relationship first--do business second" -- JCPenney : digital transformation -- Pizza Hut : creating the perfect pizza--digitally -- Best Buy : the connected world -- Analyzing value : social media -- Conclusion : take the lead.
588 0 _aPrint version record.
546 _aEnglish.
590 _aJohn Wiley and Sons
_bWiley Online Library: Complete oBooks
650 0 _aInternet marketing.
650 0 _aSocial media
_xEconomic aspects.
650 0 _aBranding (Marketing)
650 0 _aOnline social networks.
650 0 _aTelemarketing.
650 6 _aMarketing sur Internet.
650 6 _aM�edias sociaux
_xAspect �economique.
650 6 _aStrat�egie de marque.
650 6 _aR�eseaux sociaux (Internet)
650 6 _aT�el�emarketing.
650 7 _abranding.
_2aat
650 7 _aBUSINESS & ECONOMICS
_xMarketing
_xTelemarketing.
_2bisacsh
650 7 _aBUSINESS & ECONOMICS
_xMarketing
_xMultilevel.
_2bisacsh
650 7 _aBUSINESS & ECONOMICS
_xMail Order.
_2bisacsh
650 7 _aBUSINESS & ECONOMICS
_xMarketing
_xDirect.
_2bisacsh
650 7 _aBUSINESS & ECONOMICS
_xE-Commerce
_xInternet Marketing.
_2bisacsh
650 7 _aBranding (Marketing)
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650 7 _aInternet marketing
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650 7 _aOnline social networks
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650 7 _aSocial media
_xEconomic aspects
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650 7 _aTelemarketing
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700 1 _aSchafer, Lori.
758 _ihas work:
_aBranded! (Text)
_1https://id.oclc.org/worldcat/entity/E39PCFr6dXPPhYWYbYmFm8vWDq
_4https://id.oclc.org/worldcat/ontology/hasWork
776 0 8 _iPrint version:
_aBrennan, Bernie.
_tBranded!
_dHoboken, N.J. : Wiley, �2010
_z9780470768679
_w(DLC) 2010029406
_w(OCoLC)642285411
830 0 _aWiley and SAS business series.
856 4 0 _uhttps://onlinelibrary.wiley.com/doi/book/10.1002/9781119200567
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