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082 0 4 _a658.8/12
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049 _aMAIN
100 1 _aSobel, Andrew,
_d1955-
_1https://id.oclc.org/worldcat/entity/E39PCjJHp8QMDYV8kk9pHbd9fy
245 1 0 _aAll for one :
_b10 strategies for building trusted client partnerships /
_cAndrew Sobel.
260 _aHoboken, N.J. :
_bWiley,
_c�2009.
300 _a1 online resource (viii, 312 pages) :
_billustrations
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
504 _aIncludes bibliographical references and index.
505 0 _aIntroduction: Transforming your client relationships -- Reaching level 6 : trusted client partner -- Employing 10 integrated strategies -- Strategy one : becoming an agenda setter -- Strategy two : developing relationship capital -- Strategy three : engaging new clients -- Strategy four : institutionalizing client relationships -- Strategy five : adding multiple layers of value -- Strategy six : targeting the right clients -- Strategy seven : building a client leadership pipeline -- Strategy eight : promoting collaboration -- Strategy nine : listening to clients -- Strategy ten : creating a unique client experience -- Answers to the most commonly asked questions about client relationships -- Conclusion.
588 0 _aPrint version record.
520 _aCorporate clients are demanding more value from their external advisors, and consolidating their business around a smaller number of firms. These trends are forcing a variety of service providersfrom consulting firms to large banksto confront a series of difficult challenges:.:.; "How do we create an all-for-one, one for all culture in which the whole is greater than the sum-of-the-parts and we succeed in leveraging our global network to deliver value to clients?".; "How do we mobilize the right people, resources, and ideasacross a multitude of organizational and geographic
542 _fCopyright � John Wiley and Sons
590 _aJohn Wiley and Sons
_bWiley Online Library: Complete oBooks
650 0 _aCustomer relations.
650 0 _aPatron and client.
650 0 _aConsumers
_xProfessional relationships.
650 6 _aPatron et client.
650 7 _aBUSINESS & ECONOMICS
_xCustomer Relations.
_2bisacsh
650 7 _aCustomer relations
_2fast
650 7 _aPatron and client
_2fast
758 _ihas work:
_aAll for one (Text)
_1https://id.oclc.org/worldcat/entity/E39PCH7cfPXD8p9hhRvPwFQTHC
_4https://id.oclc.org/worldcat/ontology/hasWork
776 0 8 _iPrint version:
_aSobel, Andrew, 1955-
_tAll for one.
_dHoboken, N.J. : Wiley, �2009
_z9780470380284
_z0470380284
_w(DLC) 2008053439
_w(OCoLC)262888541
856 4 0 _uhttps://onlinelibrary.wiley.com/doi/book/10.1002/9781118258057
938 _aAskews and Holts Library Services
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