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| 049 | _aMAIN | ||
| 100 | 1 | _aNiven, Paul R. | |
| 245 | 1 | 0 |
_aBalanced scorecard step-by-step for government and nonprofit agencies / _cPaul R. Niven. |
| 250 | _a2nd ed. | ||
| 260 |
_aHoboken, N.J. : _bJ. Wiley & Sons, _c�2008. |
||
| 300 |
_a1 online resource (xvii, 365 pages) : _billustrations |
||
| 336 |
_atext _btxt _2rdacontent |
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| 337 |
_acomputer _bc _2rdamedia |
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| 338 |
_aonline resource _bcr _2rdacarrier |
||
| 347 | _atext file | ||
| 380 |
_aeBook _2tlcgt |
||
| 385 |
_aGeneral _2tlctarget |
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| 504 | _aIncludes bibliographical references and index. | ||
| 505 | 0 | _aIntroduction to the balanced scorecard -- Adapting the balanced scorecard to fit the public and nonprofit sectors -- Before you begin -- Training and communication planning for balanced scorecard success -- Mission, values, and vision -- Strategy : the core of every balanced scorecard -- Strategy maps -- Performance measures, targets, and initiatives -- Creating alignment by cascading the balanced scorecard -- Linking resource allocation to the balanced scorecard -- Reporting results -- The City of Charlotte : a balanced scorecard success story -- Sustaining balanced scorecard success. | |
| 520 | _a"The Balanced Scorecard has risen to the performance measurement challenge of the private sector and is equally well-equipped to facilitate a rapid and dramatic transition of twenty-first-century nonprofit and public organizations."--Chapter Two. The emphasis today on demonstrated organizational performance is not limited to private-sector corporations. Public and nonprofit agencies are also finding that, as financial resources decrease and demand for results increases, they too must institute performance goals along with programs and processes that consistently progress toward | ||
| 588 | 0 | _aPrint version record. | |
| 542 |
_fCopyright � John Wiley and Sons _g2008 |
||
| 542 |
_fCopyright � John Wiley & Sons _g2008 |
||
| 546 | _aEnglish. | ||
| 590 |
_aJohn Wiley and Sons _bWiley Online Library: Complete oBooks |
||
| 650 | 0 | _aTotal quality management in government. | |
| 650 | 0 |
_aAdministrative agencies _xManagement _xEvaluation. |
|
| 650 | 0 |
_aNonprofit organizations _xManagement _xEvaluation. |
|
| 650 | 0 | _aBenchmarking (Management) | |
| 650 | 0 | _aPerformance standards. | |
| 650 | 0 |
_aOrganizational effectiveness _xMeasurement. |
|
| 650 | 2 | _aBenchmarking | |
| 650 | 6 | _aQualit�e totale dans l'administration publique. | |
| 650 | 6 |
_aAdministration publique _xGestion _x�Evaluation. |
|
| 650 | 6 |
_aAssociations sans but lucratif _xGestion _x�Evaluation. |
|
| 650 | 6 | _a�Etalonnage concurrentiel. | |
| 650 | 6 |
_aRendement au travail _xNormes. |
|
| 650 | 6 |
_aEfficacit�e organisationnelle _xMesure. |
|
| 650 | 7 |
_aPOLITICAL SCIENCE _xPublic Affairs & Administration. _2bisacsh |
|
| 650 | 7 |
_aAdministration publique. _2eclas |
|
| 650 | 7 |
_aOrganisations non lucratives. _2eclas |
|
| 650 | 7 |
_aEvaluation. _2eclas |
|
| 650 | 7 |
_aAnalyse co�ut-efficacit�e. _2eclas |
|
| 650 | 7 |
_aContr�ole de qualit�e. _2eclas |
|
| 650 | 7 |
_aAdministrative agencies _xManagement _xEvaluation _2fast |
|
| 650 | 7 |
_aBenchmarking (Management) _2fast |
|
| 650 | 7 |
_aNonprofit organizations _xManagement _xEvaluation _2fast |
|
| 650 | 7 |
_aOrganizational effectiveness _xMeasurement _2fast |
|
| 650 | 7 |
_aPerformance standards _2fast |
|
| 650 | 7 |
_aTotal quality management in government _2fast |
|
| 650 | 7 |
_aBalanced Scorecard _2gnd |
|
| 650 | 7 |
_aNonprofit-Bereich _2gnd |
|
| 650 | 7 |
_aBalanced Scorecard. _2sao |
|
| 650 | 7 |
_aKvalitetskontroll. _2sao |
|
| 650 | 7 |
_aResultatanalys. _2sao |
|
| 650 | 7 |
_aTj�anstekvalitet. _2sao |
|
| 655 | 7 |
_adissertations. _2aat |
|
| 655 | 7 |
_aAcademic theses _2fast |
|
| 655 | 7 |
_aAcademic theses. _2lcgft |
|
| 655 | 7 |
_aTh�eses et �ecrits acad�emiques. _2rvmgf |
|
| 758 |
_ihas work: _aBalanced scorecard step-by-step for government and nonprofit agencies (Text) _1https://id.oclc.org/worldcat/entity/E39PCGV93VBJV7JBKymQtBHPkP _4https://id.oclc.org/worldcat/ontology/hasWork |
||
| 776 | 0 | 8 |
_iPrint version: _aNiven, Paul R. _tBalanced scorecard step-by-step for government and nonprofit agencies. _b2nd ed. _dHoboken, N.J. : J. Wiley & Sons, �2008 _z9780470180020 _z0470180021 _w(DLC) 2007051409 _w(OCoLC)184982514 |
| 830 | 0 | _aListen Alaska. | |
| 856 | 4 | 0 | _uhttps://onlinelibrary.wiley.com/doi/book/10.1002/9781119197287 |
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