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| 088 | _aNPT 4/2007 | ||
| 049 | _aMAIN | ||
| 100 | 1 |
_aSmith, Ralph F., _d1953- _1https://id.oclc.org/worldcat/entity/E39PCjBkyWh6bMDPxChQHYDFyq |
|
| 245 | 1 | 0 |
_aBusiness process management and the balanced scorecard : _busing processes as strategic drivers / _cRalph F. Smith. |
| 260 |
_aHoboken, N.J. : _bJohn Wiley & Sons, _c�2007. |
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| 300 |
_a1 online resource (x, 227 pages) : _billustrations |
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| 336 |
_atext _btxt _2rdacontent |
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| 337 |
_acomputer _bc _2rdamedia |
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| 338 |
_aonline resource _bcr _2rdacarrier |
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| 500 | _aIncludes index. | ||
| 505 | 0 | _aA world of change -- How process can drive strategy -- The strategic process -- Strategy maps -- Balanced scorecard and strategic initiatives -- Conclusions. | |
| 520 | _aToday's companies are facing perhaps the most competitive period in history, with rising costs and escalating customer demands making it essential for corporations to improve internal processes and focus them on strategic objectives. Failure to do so raises the possibility of being wiped-out by the competition. | ||
| 588 | 0 | _aPrint version record. | |
| 590 |
_aJohn Wiley and Sons _bWiley Online Library: Complete oBooks |
||
| 650 | 0 |
_aWorkflow _xManagement. |
|
| 650 | 0 | _aBenchmarking (Management) | |
| 650 | 0 |
_aPerformance _xManagement. |
|
| 650 | 0 | _aStrategic planning. | |
| 650 | 0 |
_aPerformance technology _xManagement. |
|
| 650 | 2 | _aBenchmarking | |
| 650 | 6 | _a�Etalonnage concurrentiel. | |
| 650 | 6 |
_aRendement au travail _xGestion. |
|
| 650 | 6 | _aPlanification strat�egique. | |
| 650 | 7 |
_aTECHNOLOGY & ENGINEERING _xIndustrial Technology. _2bisacsh |
|
| 650 | 7 |
_aTECHNOLOGY & ENGINEERING _xIndustrial Engineering. _2bisacsh |
|
| 650 | 7 |
_aBUSINESS & ECONOMICS _xProduction & Operations Management. _2bisacsh |
|
| 650 | 7 |
_aBenchmarking (Management) _2fast |
|
| 650 | 7 |
_aPerformance _xManagement _2fast |
|
| 650 | 7 |
_aStrategic planning _2fast |
|
| 650 | 7 |
_aWorkflow _xManagement _2fast |
|
| 758 |
_ihas work: _aBusiness process management and the balanced scorecard (Text) _1https://id.oclc.org/worldcat/entity/E39PCFKWHQ84KRdYcXPTrGtPYq _4https://id.oclc.org/worldcat/ontology/hasWork |
||
| 776 | 0 | 8 |
_iPrint version: _aSmith, Ralph F., 1953- _tBusiness process management and the balanced scorecard. _dHoboken, N.J. : John Wiley & Sons, �2007 _z0470047461 _z9780470047460 _w(DLC) 2006020850 _w(OCoLC)70175010 |
| 856 | 4 | 0 | _uhttps://onlinelibrary.wiley.com/doi/book/10.1002/9781119196921 |
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