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020 _a9781119207818
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020 _a1119207819
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020 _a0470031581
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020 _a9780470031582
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035 _a(OCoLC)67107558
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042 _adlr
043 _ae------
050 4 _aRA395.E85
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060 4 _a2006 B-785
060 4 _aW 84 GA1
_bP419 2006
072 7 _aHEA
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072 7 _aMED
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082 0 4 _a362.1094
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084 _a44.10
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084 _a44.14
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049 _aMAIN
245 0 0 _aPeople as care catalysts :
_bfrom being patient to becoming healthy /
_cedited by Richard Normann and Niklas Arvidsson.
260 _aChichester, England ;
_aHoboken, NJ :
_bJohn Wiley & Sons,
_c�2006.
300 _a1 online resource (xxiv, 220 pages)
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
504 _aIncludes bibliographical references (pages 211-214) and index.
505 0 _aChallenges for health care in western societies / Richard Normann -- Health care : victim of the industrial model? / Richard Normann -- Who and where is the customer? / Richard Normann -- The future shape of health care / Gordon Best and John Harries -- A French exception or a demonstration of a European trend? / Michel Crozier -- Living healthy to an older age : would it be possible for everyone? / Christophe Courbage and Orio Giarini -- Leadership for health care in the age of learning / Michael Maccoby -- Overall conclusions this far / Niklas Arvidsson -- An attempt to create an idealized design / Bert Levin and Richard Normann -- An impossible synthesis? / Richard Normann -- Positioning our approach / Niklas Arvidsson.
588 0 _aPrint version record.
520 _aThe healthcare sector is undergoing strong expansion worldwide, as the focus changes from 'treating illness' to 'promoting wellness' and those able and willing to pay for their health make up for the shortcomings of national systems. How things evolve will depend on whether the national systems reinvent themselves around a new model of customer value, or fail to change and become obsolete.
506 _3Use copy
_fRestrictions unspecified
_2star
_5MiAaHDL
533 _aElectronic reproduction.
_b[Place of publication not identified] :
_cHathiTrust Digital Library,
_d2010.
_5MiAaHDL
538 _aMaster and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002.
_uhttp://purl.oclc.org/DLF/benchrepro0212
_5MiAaHDL
583 1 _adigitized
_c2010
_hHathiTrust Digital Library
_lcommitted to preserve
_2pda
_5MiAaHDL
590 _aJohn Wiley and Sons
_bWiley Online Library: Complete oBooks
650 0 _aMedical care
_zEurope.
650 0 _aMedical policy
_zEurope.
650 0 _aPatients
_xServices for
_zEurope.
650 0 _aPatients
_zEurope
_xAttitudes.
650 0 _aMedical care.
650 0 _aHealth attitudes.
650 0 _aMedical policy.
650 0 _aPatients.
651 0 _aEurope.
650 1 2 _aDelivery of Health Care
650 2 2 _aAttitude to Health
650 2 2 _aHealth Policy
650 2 2 _aPatients
651 2 _aEurope
650 2 _aPatient Care
650 6 _aPolitique sanitaire
_zEurope.
650 6 _aPatients
_xServices
_zEurope.
650 6 _aPatients
_zEurope
_xAttitudes.
650 6 _aPrestation de soins.
650 6 _aAttitudes �a l'�egard de la sant�e.
650 6 _aPolitique sanitaire.
650 6 _aPatients.
651 6 _aEurope.
650 6 _aSoins m�edicaux
_zEurope.
650 6 _aSoins m�edicaux.
650 7 _apatients.
_2aat
650 7 _aHEALTH & FITNESS
_xHealth Care Issues.
_2bisacsh
650 7 _aMEDICAL
_xPublic Health.
_2bisacsh
650 7 _aMEDICAL
_xHealth Policy.
_2bisacsh
650 7 _aHEALTH & FITNESS
_xDiseases
_xGeneral.
_2bisacsh
650 7 _aMEDICAL
_xDiseases.
_2bisacsh
650 7 _aMEDICAL
_xHealth Care Delivery.
_2bisacsh
650 7 _aPatients
_2fast
650 7 _aHealth attitudes
_2fast
650 7 _aMedical care
_2fast
650 7 _aMedical policy
_2fast
650 7 _aPatients
_xAttitudes
_2fast
650 7 _aPatients
_xServices for
_2fast
651 7 _aEurope
_2fast
_1https://id.oclc.org/worldcat/entity/E39PBJxCxPbbk4CPJDQJb4r6rq
650 7 _aGesundheitswesen
_2gnd
651 7 _aEuropa
_2gnd
650 1 7 _aGezondheidszorg.
_2gtt
650 1 7 _aPati�enten.
_2gtt
650 1 7 _aPolitieke kwesties.
_2gtt
650 1 7 _aBeleid.
_2gtt
650 1 7 _aKlantgerichtheid.
_2gtt
700 1 _aNormann, Richard,
_d1943-
_1https://id.oclc.org/worldcat/entity/E39PBJdgVK46vdFtBYKV4KjDMP
700 1 _aArvidsson, Niklas.
776 0 8 _iPrint version:
_tPeople as care catalysts.
_dChichester, England ; Hoboken, NJ : John Wiley & Sons, �2006
_z0470017783
_w(DLC) 2005026873
_w(OCoLC)61651887
856 4 0 _uhttps://onlinelibrary.wiley.com/doi/book/10.1002/9781119207818
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