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1.

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Service science : analysis and improvement of business processes / John Maleyeff. by

Maleyeff, John, 1955- [author.]

Material type:

Text; Format: available online remote

remote

; Literary form: Not fiction

Publisher: New York, NY : Routledge, 2020

Online resources:

Availability: No items available.

2.

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Business process management and the balanced scorecard : using processes as strategic drivers / Ralph F. Smith. by

Smith, Ralph F, 1953-

Material type:

Text; Format: available online remote

remote

; Literary form: Not fiction

Publication details: Hoboken, N.J. : John Wiley & Sons, �2007

Online resources:

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Availability: No items available.

3.

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The lean book of lean : a concise guide to lean management for life and business / John A.A. Earley. by

Earley, John A. A. (John Anthony Allen), 1959- [author.]

Material type:

Text; Format: available online remote

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; Literary form: Not fiction

Publisher: Chichester, West Sussex, UK : Wiley, 2016

Online resources:

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Availability: No items available.

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