NLU Meghalaya Library

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Essentials of business process outsourcing / Thomas N. Duening, Rick L. Click.

By: Contributor(s): Material type: TextSeries: Essentials seriesPublication details: Hoboken, N.J. : John Wiley & Sons, �2005.Description: 1 online resource (x, 230 pages) : illustrationsContent type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 0471727121
  • 9780471727125
  • 9780471709879
  • 0471709875
  • 9781118386279
  • 1118386272
  • 1280255137
  • 9781280255137
  • 9786610255139
  • 661025513X
  • 0470324392
  • 9780470324394
Subject(s): Additional physical formats: Print version:: Essentials of business process outsourcing.DDC classification:
  • 658.4/058 22
LOC classification:
  • HD2365 .D84 2005eb
Other classification:
  • 85.10
  • QP 345
Online resources:
Contents:
Essentials of Business Process Outsourcing; Contents; Preface; Acknowledgments; Chapter 1: The BPO Revolution; Chapter 2: Identifying and Selecting the BPO Opportunity; Chapter 3: Identifying and Managing the Costs of BPO; Chapter 4: Vendor Selection and Contracting; Chapter 5: Managing BPO-Related Change; Chapter 6: Infrastructure Considerations and Challenges; Chapter 7: Business Risks and Mitigation Strategies; Index.
Summary: This book will provide the fundamentals of business process outsourcing for the busy executive who needs to get up to speed. It will have such features as checklists, tips and techniques, and case studies.* Written in a user friendly style that allows senior level financial executives to get a solid foundation of what business process outsourcing is and how it can benefit their companies.
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Includes index.

Includes bibliographical references and index.

Essentials of Business Process Outsourcing; Contents; Preface; Acknowledgments; Chapter 1: The BPO Revolution; Chapter 2: Identifying and Selecting the BPO Opportunity; Chapter 3: Identifying and Managing the Costs of BPO; Chapter 4: Vendor Selection and Contracting; Chapter 5: Managing BPO-Related Change; Chapter 6: Infrastructure Considerations and Challenges; Chapter 7: Business Risks and Mitigation Strategies; Index.

This book will provide the fundamentals of business process outsourcing for the busy executive who needs to get up to speed. It will have such features as checklists, tips and techniques, and case studies.* Written in a user friendly style that allows senior level financial executives to get a solid foundation of what business process outsourcing is and how it can benefit their companies.

Print version record.

English.

John Wiley and Sons Wiley Online Library: Complete oBooks

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