TY - BOOK AU - Meyer, Carolyn. AU - Dev, N. Bringi. TI - Communicating for Results SN - 9780199496570 U1 - 658.45 23rd Ed. PY - 2021/// CY - New Delhi: PB - Oxford University Press N1 - Contents: 1. Issues and Trends in Professional Communication. 2. Getting the Message Across. 3. Getting Started: Planning, Writing and Revising Business Messages. 4. Business Style: Vocabulary, Sentences, Paragraphs, Concision and Tone. 5. Written Business Communication, E-Mail, and Letters. 6. Routine and Positive Messages. 7. Negative Messages: Delivering Unfavourable News. 8. Persuasive Messages. 9. Communicating for Employment. 10. Reports and Proposals. 11. Business Presentations. 12. Interpersonal Communication in Organizations. 13. Digital and Social Media Communication; Includes Appendix A, Appendix B & Notes ER -