Communicating for Results/
By Carolyn Meyer & N. Bringi Dev.
- 4th Ed.
- New Delhi: Oxford University Press, 2021.
- 532p;, xxiv, 23cm.
Contents: 1. Issues and Trends in Professional Communication. 2. Getting the Message Across. 3. Getting Started: Planning, Writing and Revising Business Messages. 4. Business Style: Vocabulary, Sentences, Paragraphs, Concision and Tone. 5. Written Business Communication, E-Mail, and Letters. 6. Routine and Positive Messages. 7. Negative Messages: Delivering Unfavourable News. 8. Persuasive Messages. 9. Communicating for Employment. 10. Reports and Proposals. 11. Business Presentations. 12. Interpersonal Communication in Organizations. 13. Digital and Social Media Communication.