TY - BOOK AU - Khrishnamurthy, Mathangi. TI - 1-800-Worlds: The Making of the Indian Call Centre Economy SN - 9780199476053 U1 - 331.760954 23rd Ed. PY - 2018/// CY - New Delhi PB - Oxford University Press N1 - CONTENTS: 1. A Call Centre Story. 2. Trespassers Will Be Recruited. 3. Nocturne. 4. Eliza Doolittle. 5. The Affective Corporation. 6. Afterword. References. Index. About the Author ER -