TY - BOOK AU - Boobier,Tony TI - AI and the future of the public sector: the creation of public sector 4.0 T2 - Wiley finance series SN - 9781119868125 AV - HD4431 .B66 2022 U1 - 352.70285/63 23/eng/20220810 PY - 2022/// CY - Chichester, United Kingdom, Hoboken, NJ PB - John Wiley & Sons, Ltd. KW - Municipal services KW - Technological innovations KW - Artificial intelligence KW - Services municipaux KW - Innovations KW - Intelligence artificielle KW - artificial intelligence KW - aat KW - fast N1 - Place of publication from publisher's website; Includes bibliographical references and index; Introduction -- Chapter 1 Understanding the Key Building Blocks of Progress -- Chapter 2 Office of Finance -- Chapter 3 Public Order and Safety -- Chapter 4 Personal Social Services -- Chapter 5 Health -- Chapter 6 Education -- Chapter 7 Defense -- Chapter 8 Smarter Cities and Transportation -- Chapter 9 Housing and the Environment -- Chapter 10 Employment, Industry, and Agriculture -- Chapter 11 The Role of the State -- Chapter 12 Risk and Cybercrime -- Chapter 13 Implementation -- Leadership and Management -- Chapter 14 Further Implementation Issues -- Chapter 15 Conclusion -- Appendix A: The Seven Principles of Public Life -- Appendix B: Transformation Roadmap for Public Services -- Appendix C: List of Tables -- Appendix D: List of Figures N2 - "The public sector is the largest employment sector globally and on an individual national basis. In the UK, 18% (5.5 million) of all people in employment work in the public sector. Globally, the figure varies from 15%-20% of each national workforce. The sector is diverse in nature, yet the issues experienced in terms of optimizing public services are similar across the globe. Like most industries, the future of public services is highly dependent on effective implementation of data, analytics and AI"-- UR - https://onlinelibrary.wiley.com/doi/book/10.1002/9781119868132 ER -