TY - BOOK AU - Schwarz,Roger M. TI - The skilled facilitator: a comprehensive resource for consultants, facilitators, coaches, and trainers SN - 9781119064411 AV - HD30.3 U1 - 658.4/5 23 PY - 2017///] CY - Hoboken, New Jersey PB - Jossey-Bass KW - Communication in management KW - Communication in personnel management KW - Group facilitation KW - Teams in the workplace KW - Conflict management KW - Social Facilitation KW - Communication en gestion KW - Communication en direction du personnel KW - Facilitation sociale KW - �Equipes de travail KW - Gestion des conflits KW - BUSINESS & ECONOMICS KW - Industrial Management KW - bisacsh KW - Management KW - Management Science KW - Organizational Behavior KW - fast N1 - Includes index; Includes bibliographical references and index; The Foundation. The Skilled Facilitator Approach -- The Facilitator and Other Facilitative Roles -- How You Think Is How You Facilitate: How Unilateral Control Undermines Your Ability to Help Groups -- Facilitating with the Mutual Learning Approach -- Eight Behaviors for Mutual Learning -- Designing and Developing Effective Groups -- Diagnosing and Intervening with Groups. Diagnosing and Intervening with Groups -- How to Diagnose Groups -- How to Intervene with Groups -- Diagnosing and Interveningon the Mutual Learning Behaviors -- Using Mutual Learning to Improve Other Processes and Techniques -- Diagnosing and Intervening on Emotions -- The Group's and Yours -- Agreeing to Work Together. Contracting: Deciding Whether and How to Work with a Group -- Working with a Partner -- Serving in a Facilitative Role in Your Own Organization -- Working with Technology. Using Virtual Meetings -- Notes -- Acknowledgments -- About the Author -- About Roger Schwarz & Associates-- Work with Clients -- The Skilled Facilitator Intensive Workshop UR - https://onlinelibrary.wiley.com/doi/book/10.1002/9781119176572 ER -