Schwarz, Roger M., 1956-

The skilled facilitator : a comprehensive resource for consultants, facilitators, coaches, and trainers / Roger M. Schwarz. - Third edition. - 1 online resource

Includes index.

Includes bibliographical references and index.

The Foundation. The Skilled Facilitator Approach -- The Facilitator and Other Facilitative Roles -- How You Think Is How You Facilitate: How Unilateral Control Undermines Your Ability to Help Groups -- Facilitating with the Mutual Learning Approach -- Eight Behaviors for Mutual Learning -- Designing and Developing Effective Groups -- Diagnosing and Intervening with Groups. Diagnosing and Intervening with Groups -- How to Diagnose Groups -- How to Intervene with Groups -- Diagnosing and Interveningon the Mutual Learning Behaviors -- Using Mutual Learning to Improve Other Processes and Techniques -- Diagnosing and Intervening on Emotions -- The Group's and Yours -- Agreeing to Work Together. Contracting: Deciding Whether and How to Work with a Group -- Working with a Partner -- Serving in a Facilitative Role in Your Own Organization -- Working with Technology. Using Virtual Meetings -- Notes -- Acknowledgments -- About the Author -- About Roger Schwarz & Associates-- Work with Clients -- The Skilled Facilitator Intensive Workshop.

9781119064411 1119064414 9781119064404 1119064406

966928 MIL 6902C120-CDF8-4EB1-A176-7E5D1E2BB235 OverDrive, Inc. http://www.overdrive.com

2016042887


Communication in management.
Communication in personnel management.
Group facilitation.
Teams in the workplace.
Conflict management.
Social Facilitation
Communication en gestion.
Communication en direction du personnel.
Facilitation sociale.
�Equipes de travail.
Gestion des conflits.
BUSINESS & ECONOMICS--Industrial Management.
BUSINESS & ECONOMICS--Management.
BUSINESS & ECONOMICS--Management Science.
BUSINESS & ECONOMICS--Organizational Behavior.
Communication in management
Communication in personnel management
Conflict management
Group facilitation
Teams in the workplace

HD30.3

658.4/5