TY - BOOK AU - Young,Laurie AU - Burgess,Bev TI - Marketing technology as a service: proven techniques that create value SN - 9780470662410 AV - HC79.H53 U1 - 658.8 23 PY - 2010/// CY - Chichester, West Sussex, United Kingdom PB - Wiley KW - High technology industries KW - Marketing KW - fast N1 - Includes bibliographical references and index; Technology Companies, Services and Networks -- Marketing Services -- Gaining Strategic Insight into Service Markets -- Internal Perspectives and their Strategic Impact -- Creating and Positioning a Service Brand -- Innovation and New Service Design -- Selling Services -- Marketing and Selling Services to Major Customers -- Communicating with Service Markets -- Service Quality -- Service on the World Stage -- Appendix: Marketing Tools and Techniques N2 - "The book will be divided into four sections. The proposed content of the book is as follows: An introduction to the technical services sector including an expos of the unique dynamics founded on technical networks, and why traditional marketing is not immediately relevant to technical service"-- UR - https://onlinelibrary.wiley.com/doi/book/10.1002/9780470662410 ER -