Young, Laurie, 1955-

Marketing technology as a service : proven techniques that create value / Laurie Young and Bev Burgess. - 1 online resource

Includes bibliographical references and index.

Technology Companies, Services and Networks -- Marketing Services -- Gaining Strategic Insight into Service Markets -- Internal Perspectives and their Strategic Impact -- Creating and Positioning a Service Brand -- Innovation and New Service Design -- Selling Services -- Marketing and Selling Services to Major Customers -- Communicating with Service Markets -- Service Quality -- Service on the World Stage -- Appendix: Marketing Tools and Techniques.

"The book will be divided into four sections. The proposed content of the book is as follows: An introduction to the technical services sector including an expos of the unique dynamics founded on technical networks, and why traditional marketing is not immediately relevant to technical service"--

9780470662410 0470662417

10.1002/9780470662410 doi



GBA9B3321 bnb

015426811 Uk


High technology industries--Marketing.
High technology industries--Marketing

HC79.H53

658.8