April, Alain, 1958-

Software maintenance management : evaluation and continuous improvement / Alain April, Alain Abran. - Hoboken, N.J. : Wiley Interscience, �2008. - 1 online resource (xx, 314 pages) : illustrations

Includes bibliographical references (pages 285-299) and index.

1. Maintenance issues and related management approaches -- 2. Maturity models in software engineering -- 3. Foundations of the S3m� process model -- 4. Process management domain -- 5. Event/request management domain -- 6. Evolution engineering domain -- 7. Support for the evolution engineering domain -- 8. Exemplary practices -- process management -- 9. Exemplary practices -- event/request management domain -- 10. Exemplary practices -- evolution engineering domain -- 11. Exemplary practices -- support to evolution domain -- 12. Assessment process, assessment tool, and care studies of the use of S3m� -- 13. Summary.

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This book explores the domain of software maintenance management and provides road maps for improving software maintenance organizations. It describes full maintenance maturity models organized by levels 1, 2, and 3, which allow for benchmarking and continuous improvement paths. Goals for each key practice area are also provided, and the model presented is fully aligned with the architecture and framework of software development maturity models of CMMI and ISO 15504. It is complete with case studies, figures, tables, and graphs.


Electronic reproduction.
[Place of publication not identified] :
HathiTrust Digital Library,
2010.


Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002.
http://purl.oclc.org/DLF/benchrepro0212

9780470258033 9780470258026 0470258020 0470258039

10.1002/9780470258033 Wiley InterScience http://www3.interscience.wiley.com

GBA739019 bnb

013751475 Uk


Software maintenance.
Computer software--Development--Management.
Logiciels--Entretien et r�eparations.
Logiciels--D�eveloppement--Gestion.
COMPUTERS--Programming--Open Source.
COMPUTERS--Software Development & Engineering--General.
COMPUTERS--Software Development & Engineering--Tools.
Computer software--Development--Management
Software maintenance

QA76.76.S64 / A67 2008eb

005.16