TY - BOOK AU - Fish,Alan N. TI - Knowledge automation: how to implement decision management in business processes T2 - Wiley corporate F&A series SN - 9781118223512 AV - HD30.2 .F574 2012eb U1 - 658.4/038011 23 PY - 2012/// CY - Hoboken, N.J. PB - Wiley KW - Information technology KW - Decision making KW - Decision Making KW - Technologie de l'information KW - Prise de d�ecision KW - information technology KW - aat KW - decision making KW - COMPUTERS KW - Management Information Systems KW - bisacsh KW - fast N1 - Includes index; Includes bibliographical references (pages 167-169) and index; Chapter 1: The Value of Knowledge -- Chapter 2: Decisions in the Business Process -- Chapter 3: Encapsulating Knowledge in Decision Services -- Chapter 4: Decision Requirements Analysis; Principles N2 - A proven decision management methodology for increased profits and lowered risksKnowledge Automation: How to Implement Decision Management in Business Processes describes a simple but comprehensive methodology for decision management projects, which use business rules and predictive analytics to optimize and automate small, high-volume business decisions. It includes Decision Requirements Analysis (DRA), a new method for taking the crucial first step in any IT project to implement decision management: defining a set of business decisions and identifying all the information--business knowledge a UR - https://onlinelibrary.wiley.com/doi/book/10.1002/9781119202691 ER -