TY - BOOK AU - Colisto,Nicholas R. TI - The CIO playbook: strategies and best practices for IT leaders to deliver value SN - 9781118411186 AV - HD30.2 U1 - 658.4/038 23 PY - 2012/// CY - Hoboken, New Jersey PB - John Wiley & Sons, Inc. KW - Chief information officers KW - Information technology KW - Management KW - Information resources management KW - Chefs des services de l'information KW - Technologie de l'information KW - Gestion KW - Gestion de l'information KW - BUSINESS & ECONOMICS KW - Strategic Planning KW - bisacsh KW - fast N1 - Includes bibliographical references (pages 205-209) and index; The CIO Playbook; Contents; Preface; Acknowledgments; Chapter 1 Step 1: Partner; Partnership versus Alignment; Build Business Partnerships; Earning Trust; Setting Priorities; Creating Business Strategy; Develop an IT Strategic Plan; How to Get Started; The Sections of an IT Strategic Plan; Different Approaches to Strategic Planning; Differentiate Customers and Partners; Take on Responsibilities Outside of IT; Cloud Computing Is Changing the Role of IT; Network Engineering; Security; Relationship Management; Contract Law and Negotiation; Process Management; Chapter 2 Step 2: Organize N2 - "This book offers insightful and practical advice and strategies to help IT leaders maximize the impact of IT on their business. While the technologies constantly change at a dramatic pace, the practices described in this book are timeless and can help transform IT department from a mere order taker to a high performance organization that delivers extraordinary business outcomes, despite this era of turbulent economic challenges. The author shares a framework that he has developed over his 25 year career that includes practical strategies and tactics to help IT leaders truly transform their organizations. The framework involves seven steps: (1) partner, (2) innovate, (3) deliver, (4) support, (5) optimize, (6) protect, and (7) grow. Interviews with CIOs and technology leaders from companies such as HBO, Hyatt, and Conair will be used to help support the framework"-- UR - https://onlinelibrary.wiley.com/doi/book/10.1002/9781119203766 ER -