TY - BOOK AU - Nixon,Peter TI - Dialogue gap: why communication isn't enough and what we can do about it, fast SN - 9781118157848 AV - HF5718 .D596 2012eb U1 - 658.4052 PY - 2012/// CY - Singapore PB - John Wiley & Sons KW - Interpersonal communication KW - Oral communication KW - Business communication KW - Communication interpersonnelle KW - Communication orale KW - Communication dans l'entreprise KW - BUSINESS & ECONOMICS KW - Negotiating KW - bisacsh KW - fast N1 - Includes bibliographical references and index; pt. 1. Dialogue Gap -- pt. 2. Dialogue Solutions -- pt. 3. Dialogue Leadership N2 - The book that bridges the chasm between communication and understanding in negotiations For years Peter Nixon worked with people from all walks of life, teaching them the art of negotiation. But it soon became apparent that the issue was not negotiation itself, but dialogue between parties. We have become experts at sending information-via email, text message, Internet, TV, and other forms of media, communicating, but not engaging, in an active dialogue defined by collaborative thinking. In Dialogue Gap, Nixon explores this growing disconnect and its significance in an increa UR - https://onlinelibrary.wiley.com/doi/book/10.1002/9781119199182 ER -