TY - BOOK AU - Lane,Dean TI - The chief information officer's body of knowledge: people, process, and technology T2 - Wiley corporate F & A SN - 9781118113783 AV - HD30.2 .L363 2011eb U1 - 658.4/038 22 PY - 2011/// CY - Hoboken, N.J. PB - John Wiley KW - Information technology KW - Management KW - Chief information officers KW - Technologie de l'information KW - Gestion KW - Chefs des services de l'information KW - BUSINESS & ECONOMICS KW - Strategic Planning KW - bisacsh KW - Information Management KW - Knowledge Capital KW - fast N1 - Includes bibliographical references and index; pt. 1. People -- pt. 2. Process -- pt. 3. Technology N2 - "A contributed volume, this book was written by practitioners who handle both the day-to-day and longer term challenges that Information Technology (IT) departments and their parent businesses face. It is a hands-on, practical application, IT desk reference written in lay terms for business people and IT personnel alike. There are no lofty theories or references to hypotheses. This is a book that will help individuals understand how to assist companies establish standard practices so they may become more effective and efficient. It provides guidance on how a business person and IT can work together to maximize business value. It also addresses the Chief Information Officer managing and running IT as a business so that the IT department may become a full strategic partner in the organization's crucial decisions"--Provided by publisher UR - https://onlinelibrary.wiley.com/doi/book/10.1002/9781118269114 ER -