TY  - BOOK
AU  - Melchior,Daniel C.
TI  - Shared services: a manager's journey 
SN  - 9781119197188
AV  - HD62.13 .M45 2008eb
U1  - 658.4/02 22
PY  - 2008///
CY  - Hoboken, N.J.
PB  - Wiley
KW  - Shared services (Management)
KW  - Management
KW  - Services partag�es (Gestion)
KW  - Gestion
KW  - management
KW  - aat
KW  - fast
N1  - Brown Fields, Green Fields, and Hazel Fields -- Finally -- You Are Only as Good as Those You Are Surrounded By -- Decision Time -- The Journey Begins -- The Journey Continues -- Mission Accomplished -- Location, Location, Location -- A Tough Conversation -- El Paso Goes Live -- Teamwork -- End-to-End Process -- Process Steering Teams -- Preparation -- Dinner and a Meeting -- Measure, Measure, Measure -- Bonus Time -- Pay Up -- Allocation Time -- Allocation Details -- Perception is Reality -- The Devil is in the Details -- The Next Steps -- Smooth Running -- The Meeting Continues -- Best-Laid Plans -- Time for a Change -- Opportunity -- Growth -- Hello and Good-bye -- The Conference -- Thanksgiving
N2  - Praise for Shared Services A Manager's Journey""In Shared Services: A Manager's Journey, Dan presents the real business cultural challenges along with human factors when taking on such a change in a company's processes. A must-read for any executive, manager, or team member who is considering, decided to, or is already in the process of converting a company from a decentralized organization to a shared services environment.""--Katherine M. Ericsson Vice President of Membership, Project Management Institute of South Florida and director of a project management office, in a shared
UR  - https://onlinelibrary.wiley.com/doi/book/10.1002/9781119197188
ER  -