TY - BOOK AU - Bamford,David R. AU - Forrester,Paul L. TI - Essential guide to operations management: concepts and case notes SN - 9781119206682 AV - TS155 .B2476 2010eb U1 - 658.5 22 PY - 2010/// CY - Hoboken, NJ PB - John Wiley & Sons KW - Production management KW - Production KW - Gestion KW - TECHNOLOGY & ENGINEERING KW - Industrial Technology KW - bisacsh KW - Industrial Engineering KW - BUSINESS & ECONOMICS KW - Production & Operations Management KW - fast KW - Operations Management KW - gnd N1 - Includes bibliographical references (pages 211-212) and index; Operations management in context -- Designing business processes -- Designing products & services -- Transfer of technology -- Controlling enterprise resources -- Developing lean operations -- Managing projects -- Managing operations strategically -- Managing quality systems -- Improving the operations -- Making it all work! N2 - This work is aimed at practising managers, who need to make decisions, manage change and design working processes within a strategic framework. The framework and supporting case vignettes allow the practitioner to grasp essential concepts relatively quickly in a range of different operational contexts UR - https://onlinelibrary.wiley.com/doi/book/10.1002/9781119206682 ER -