TY  - BOOK
AU  - Sobel,Andrew
TI  - All for one: 10 strategies for building trusted client partnerships 
SN  - 9781118258057
AV  - HF5415.5 .S6215 2009eb
U1  - 658.8/12 22
PY  - 2009///
CY  - Hoboken, N.J.
PB  - Wiley
KW  - Customer relations
KW  - Patron and client
KW  - Consumers
KW  - Professional relationships
KW  - Patron et client
KW  - BUSINESS & ECONOMICS
KW  - Customer Relations
KW  - bisacsh
KW  - fast
N1  - Includes bibliographical references and index; Introduction: Transforming your client relationships -- Reaching level 6 : trusted client partner -- Employing 10 integrated strategies -- Strategy one : becoming an agenda setter -- Strategy two : developing relationship capital -- Strategy three : engaging new clients -- Strategy four : institutionalizing client relationships -- Strategy five : adding multiple layers of value -- Strategy six : targeting the right clients -- Strategy seven : building a client leadership pipeline -- Strategy eight : promoting collaboration -- Strategy nine : listening to clients -- Strategy ten : creating a unique client experience -- Answers to the most commonly asked questions about client relationships -- Conclusion
N2  - Corporate clients are demanding more value from their external advisors, and consolidating their business around a smaller number of firms. These trends are forcing a variety of service providersfrom consulting firms to large banksto confront a series of difficult challenges:.:.; "How do we create an all-for-one, one for all culture in which the whole is greater than the sum-of-the-parts and we succeed in leveraging our global network to deliver value to clients?".; "How do we mobilize the right people, resources, and ideasacross a multitude of organizational and geographic
UR  - https://onlinelibrary.wiley.com/doi/book/10.1002/9781118258057
ER  -