TY  - BOOK
AU  - Olson-Buchanan,Julie
AU  - Boswell,Wendy Robyn
TI  - Mistreatment in the workplace: prevention and resolutions for managers and organizations 
T2  - TMEZ - Talent Management Essentials
SN  - 9781444310818
AV  - HD7261 .O635 2009
U1  - 658.3/15 22
PY  - 2009///
CY  - Chichester, U.K., Malden, MA
PB  - Wiley-Blackwell
KW  - Work environment
KW  - Industrial relations
KW  - Dispute resolution (Law)
KW  - Relations industrielles
KW  - R�eglement de conflits
KW  - industrial relations
KW  - aat
KW  - BUSINESS & ECONOMICS
KW  - Workplace Culture
KW  - bisacsh
KW  - Human Resources & Personnel Management
KW  - fast
N1  - Includes bibliographical references (pages 179-191) and indexes; Mistreatment in the Workplace: Prevention and Resolution for Managers and Organizations; Table of Contents; Dedication; Series Editor's Preface; Preface; Chapter 1: Introduction; Chapter 2: Concluding Mistreatment; Chapter 3: Workplace Scanning for Potential, Nascent, and Existent Mistreatment Issues; Chapter 4: Preventing Mistreatment through Workplace Practices; Chapter 5: Getting Started on Designing Effective Dispute Resolution Systems; Chapter 6: Dispute Resolution System Options; Chapter 7: Contemporary Best Practices: State-of-the-Art Dispute Resolution Systems; Chapter 8: Evaluating, Modifying, and Learning from Dispute Resolution SystemsChapter 9: Repairing or Addressing the Disputants' Relationship; Chapter 10: Mistreatment Prevention and Resolution -- The Big Picture; Notes; Further Reading and References; Author Index; Subject Index
N2  - This book integrates findings from research and practice to identify practical, evidence-based recommendations for preventing and fully addressing systemic workplace mistreatment.; Focuses on the recursive effects of mistreatment in organizations and how individual and organizational well-being can be enhanced by carefully-designed policies and procedures.; Creates a complete picture by bringing together relevant research from fragmented fields such as organizational psychology, labour relations and labour economics.; Enables readers to identify best practices for resolving mistreatment occurr
UR  - https://onlinelibrary.wiley.com/doi/book/10.1002/9781444310818
ER  -