TY - BOOK AU - Watson,Gregory H. TI - Strategic benchmarking reloaded with Six Sigma: improve your company's performance using global best practice SN - 9781119196648 AV - HD62.15 .W38 2007eb U1 - 658.4/013 22 PY - 2007/// CY - Hoboken, NJ PB - John Wiley & Sons KW - Benchmarking (Management) KW - Six sigma (Quality control standard) KW - Performance KW - Performance technology KW - Benchmarking KW - Task Performance and Analysis KW - �Etalonnage concurrentiel KW - Six Sigma KW - Rendement au travail KW - BUSINESS & ECONOMICS KW - Quality Control KW - bisacsh KW - Total Quality Management KW - fast N1 - Title from title screen; Includes bibliographical references and index; The Business Context of Benchmarking. Stimulating Business Improvement by Benchmarking -- Linking Six Sigma to Strategic Planning and Benchmarking -- The Process of Benchmarking. Understanding the Essence of Process Benchmarking -- Making Statistical Comparisons in Benchmarking -- Applying Benchmarking Results for Maximum Utility -- Case Studies in Benchmarking. Reviewing Lessons Learned from Old Case Studies -- Conducting a Strategic Benchmarking Study -- Performing an Operational Benchmarking Study -- Conducting Benchmarking Studies. Mainstreaming Benchmarking into Strategic Planning -- Creating a Sustainable Benchmarking Capability -- The Benchmarking Code of Conduct -- Standard Operating Procedure: Benchmarking Process -- Web Resources for Benchmarking -- Glossary of Terms Used in Lean Production -- Chronological Bibliography of Books about Benchmarking N2 - A new update of the classic text on benchmarking Strategic Benchmarking Reloaded with Six Sigma updates benchmarking, the revolutionary business performance methodology, by adding statistical concepts from Six Sigma. These two methodologies combine to form a powerful platform for improving any company's overall performance. This new revision reviews the first twenty-five years of development in benchmarking and features new appendices, case studies, and topics, making this the most complete and comprehensive coverage of the subject available. Topics include: Stimulating business improvement with benchmarking Linking Six Sigma to strategic planning and benchmarking Understanding the essence of process benchmarking Making statistical comparisons in benchmarking Applying benchmarking results for maximum utility Reviewing lessons learned from old case studies Conducting a strategic benchmarking study Performing an operational benchmarking study Mainstreaming benchmarking into strategic planning Creating a sustainable benchmarking capability Plus: appendices covering the benchmarking code of conduct, operating procedures, and Web resources UR - https://onlinelibrary.wiley.com/doi/book/10.1002/9781119196648 ER -