TY  - BOOK
AU  - Duening,Thomas N.
AU  - Click,Rick L.
TI  - Essentials of business process outsourcing
T2  - Essentials series
SN  - 0471727121
AV  - HD2365 .D84 2005eb
U1  - 658.4/058 22
PY  - 2005///
CY  - Hoboken, N.J.
PB  - John Wiley & Sons
KW  - Contracting out
KW  - Impartition
KW  - BUSINESS & ECONOMICS
KW  - Outsourcing
KW  - bisacsh
KW  - fast
KW  - Make or buy
KW  - gnd
KW  - Uitbesteding van werk
KW  - gtt
KW  - Ketenbeheer
N1  - Includes index; Includes bibliographical references and index; Essentials of Business Process Outsourcing; Contents; Preface; Acknowledgments; Chapter 1: The BPO Revolution; Chapter 2: Identifying and Selecting the BPO Opportunity; Chapter 3: Identifying and Managing the Costs of BPO; Chapter 4: Vendor Selection and Contracting; Chapter 5: Managing BPO-Related Change; Chapter 6: Infrastructure Considerations and Challenges; Chapter 7: Business Risks and Mitigation Strategies; Index
N2  - This book will provide the fundamentals of business process outsourcing for the busy executive who needs to get up to speed. It will have such features as checklists, tips and techniques, and case studies.* Written in a user friendly style that allows senior level financial executives to get a solid foundation of what business process outsourcing is and how it can benefit their companies
UR  - https://onlinelibrary.wiley.com/doi/book/10.1002/9781118386279
ER  -