TY - BOOK AU - Baschab,John AU - Piot,Jon TI - The executive's guide to information technology SN - 9781119198031 AV - T58.64 .B36 2007eb U1 - 004 22 PY - 2007/// CY - Hoboken, N.J. PB - John Wiley & Sons KW - Information resources management KW - Information technology KW - Management KW - Information Management KW - Gestion de l'information KW - Technologie de l'information KW - Gestion KW - COMPUTERS KW - Reference KW - bisacsh KW - Machine Theory KW - Computer Literacy KW - Information Technology KW - Data Processing KW - Computer Science KW - Hardware KW - General KW - fast N1 - Includes bibliographical references and index; 1. The IT dilemma -- 2. IT ineffectiveness sources and causes -- 3. IT costs -- 4. IT scope and strategy -- 5. The IT organization -- 6. The chief information officer -- 7. IT standards -- 8. IT operations and infrastructure -- 9. IT problem management -- 10. Application management -- 11. IT human resources -- 12. Vendor selection -- 13. Vendor management and outsourcing -- 14. Business communications -- 15. IT budgeting and cost management -- 16. Effective decision making and risk management -- 17. Demand management and project prioritization -- 18. IT performance measurement -- 19. IT governance N2 - "The Executive's Guide to Information Technology, Second Edition is a practical, comprehensive guide to running a cost-effective, efficient, and business delivery-focused corporate IT department. Eschewing the theoretical for the practical, the book gives managers the guidance they need to handle any problem effectively with specific policies, approaches, and tools for IT management functions."--Jacket UR - https://onlinelibrary.wiley.com/doi/book/10.1002/9781119198031 ER -