Includes bibliographical references (pages 293-294) and index.

Why projects fail, scorecards, and how this book is organized -- Strategic enterprise management -- Supply chain management -- Product life cycle management -- Strategy -- Realization phase -- Human factors -- Umbrella considerations -- Performance management.

Insider advice on establishing Key Performance Indicators to value technology investments and achieve business performance. Featuring discussion of methodology that firmly establishes KPIs based on business objectives, benchmarks them, and prepares a scorecard that is used to derive the value that can be unleashed if the value drivers are established, Technology Scorecards reveals how this approach benefits both the organization and technology vendors as it helps establish achievable expectations.

Print version record.

English.

John Wiley and Sons Wiley Online Library: Complete oBooks