All for one : 10 strategies for building trusted client partnerships /
Sobel, Andrew, 1955-
All for one : 10 strategies for building trusted client partnerships / Andrew Sobel. - Hoboken, N.J. : Wiley, �2009. - 1 online resource (viii, 312 pages) : illustrations
Includes bibliographical references and index.
Introduction: Transforming your client relationships -- Reaching level 6 : trusted client partner -- Employing 10 integrated strategies -- Strategy one : becoming an agenda setter -- Strategy two : developing relationship capital -- Strategy three : engaging new clients -- Strategy four : institutionalizing client relationships -- Strategy five : adding multiple layers of value -- Strategy six : targeting the right clients -- Strategy seven : building a client leadership pipeline -- Strategy eight : promoting collaboration -- Strategy nine : listening to clients -- Strategy ten : creating a unique client experience -- Answers to the most commonly asked questions about client relationships -- Conclusion.
Corporate clients are demanding more value from their external advisors, and consolidating their business around a smaller number of firms. These trends are forcing a variety of service providersfrom consulting firms to large banksto confront a series of difficult challenges:.:.; "How do we create an all-for-one, one for all culture in which the whole is greater than the sum-of-the-parts and we succeed in leveraging our global network to deliver value to clients?".; "How do we mobilize the right people, resources, and ideasacross a multitude of organizational and geographic
9781118258057 1118258053 9780470485330 0470485337 9780470485125 0470485124 1282114530 9781282114531 0470380284 9780470380284
9780470380284
OverDrive, Inc. http://www.overdrive.com C3D2A0B0-FB6D-48B9-B87C-CF7A0C0B4CF4 OverDrive, Inc. http://www.overdrive.com
GBA915014 bnb
1063271967 DE-101 1063271983 DE-101 014903604 Uk
Customer relations.
Patron and client.
Consumers--Professional relationships.
Patron et client.
BUSINESS & ECONOMICS--Customer Relations.
Customer relations
Patron and client
HF5415.5 / .S6215 2009eb
658.8/12
All for one : 10 strategies for building trusted client partnerships / Andrew Sobel. - Hoboken, N.J. : Wiley, �2009. - 1 online resource (viii, 312 pages) : illustrations
Includes bibliographical references and index.
Introduction: Transforming your client relationships -- Reaching level 6 : trusted client partner -- Employing 10 integrated strategies -- Strategy one : becoming an agenda setter -- Strategy two : developing relationship capital -- Strategy three : engaging new clients -- Strategy four : institutionalizing client relationships -- Strategy five : adding multiple layers of value -- Strategy six : targeting the right clients -- Strategy seven : building a client leadership pipeline -- Strategy eight : promoting collaboration -- Strategy nine : listening to clients -- Strategy ten : creating a unique client experience -- Answers to the most commonly asked questions about client relationships -- Conclusion.
Corporate clients are demanding more value from their external advisors, and consolidating their business around a smaller number of firms. These trends are forcing a variety of service providersfrom consulting firms to large banksto confront a series of difficult challenges:.:.; "How do we create an all-for-one, one for all culture in which the whole is greater than the sum-of-the-parts and we succeed in leveraging our global network to deliver value to clients?".; "How do we mobilize the right people, resources, and ideasacross a multitude of organizational and geographic
9781118258057 1118258053 9780470485330 0470485337 9780470485125 0470485124 1282114530 9781282114531 0470380284 9780470380284
9780470380284
OverDrive, Inc. http://www.overdrive.com C3D2A0B0-FB6D-48B9-B87C-CF7A0C0B4CF4 OverDrive, Inc. http://www.overdrive.com
GBA915014 bnb
1063271967 DE-101 1063271983 DE-101 014903604 Uk
Customer relations.
Patron and client.
Consumers--Professional relationships.
Patron et client.
BUSINESS & ECONOMICS--Customer Relations.
Customer relations
Patron and client
HF5415.5 / .S6215 2009eb
658.8/12